Director Revenue Cycle

The Director, Revenue Cycle Applications is a highly experienced healthcare IT professional who will lead the management, development, and optimization of revenue cycle applications within our Electronic Health Record system. The IT Director will play a critical role in ensuring the seamless integration, performance, and functionality of these applications, ultimately contributing to the overall efficiency and effectiveness of our healthcare organization.

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Lead a team of IT professionals responsible for the design, implementation, maintenance, and support of revenue cycle applications within the EHR system.
• Collaborate with cross-functional teams, including revenue cycle management, finance, clinical operations, and compliance, to identify and address business requirements and system enhancements.
• Develop and execute strategies for the successful deployment and ongoing optimization of revenue cycle and access applications, aligning with organizational goals and industry best practices.
• Oversee the selection, integration, and management of third-party software solutions, ensuring they align with the organization's technological roadmap.
• Provide leadership in project management, including defining project scope, timelines, resource allocation, and monitoring project progress to meet established milestones.
• Monitor and manage the performance, security, and scalability of revenue cycle and access applications, promptly addressing any technical issues or disruptions.
• Stay current with industry trends, emerging technologies, and regulatory changes related to revenue cycle and access applications, and recommend strategies for adapting to these changes.
• Foster a collaborative and innovative work environment that encourages knowledge sharing, continuous learning, and professional development among team members.
• Prepare and present regular reports on the performance, utilization, and impact of revenue cycle and access applications to executive leadership.

Education: Bachelor's degree in Computer Science, Information Technology or related field required.

Experience: Minimum 6 years experience designing, developing and/or supporting Epic applications with 5 to 7 years of progressive leadership experience. Strong background in revenue cycle management applications within the healthcare industry, including experience with EHR systems.

License(s)/Certification(s)/Registration(s)

Required:

Epic Certification in any of the following areas:
Professional Billing/Claims, Hospital Billing/Claims. Relevant certifications (e.g., CPHIMS, HCISPP, PMP) are a plus.

ITIL and/or PMP certifications preferred.

• Proven track record of successful project management, from requirements gathering and design to implementation and post-launch support.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders and foster effective collaboration.
• In-depth knowledge of healthcare compliance regulations (e.g., HIPAA) and industry standards.
• Demonstrated ability to lead and mentor a team, fostering a culture of high performance and professional growth.
• Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation and process improvement.
• Ability to provide leadership, vision and promote a culture of excellence and innovation.
• Excellent written, verbal, and inter-personal communications, presentation skills and customer relation skills.
• Experience with documentation, workflow design, and build configuration of area of specialty.
• Highly organized.
• Action oriented and understand how to make data driven decisions.
• Ability to work and execute independently as well as across organizational boundaries.
• Ability to work with all levels of an academic medical system.