Sr Programmer Analyst

University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation.

Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+ fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.

This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely:
Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.

Provide expert guidance and lead the analysis, design, modification, installation and maintenance of enterprise and middleware portal software application programs, integrated cloud and disparate complex hybrid systems, software utilities or software solutions including complex databases to meet user and organizational information and processing needs. Assigned applications and technologies may include, but are not limited to, Workday, Banner, Degree Works, Regent Education, Salesforce, Faculty Information Systems, and other enterprise applications, integrations, and technology services as institutional needs evolve.

Receive direction from the Enterprise Systems Manager. Direction – indicates that the incumbent attains specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

• (20%) Leads the technical lifecycle of complex, integrated enterprise systems, including cloud-based and vendor-hosted applications, interfaces, databases, utilities, and related technology services.
• (20%) Partners with functional users, business process owners, IT colleagues, and vendors to gather, analyze, document, and validate business, system, workflow, data, reporting, and integration requirements.
• (20%) Designs, configures, implements and maintains system components including workflows, business rules, routing, notifications, forms/documents, calculated fields, user interfaces, and related functionality, as applicable to assigned platforms.
• (20%) Develops, modifies, tests and maintains, program code, scripts, queries, data transformations, and other technical components using appropriate development standards and practices.
• (20%) Provides technical guidance to functional users regarding reporting, dashboard, data-extract, and analytics needs. Analyzes requirements and recommends appropriate reporting solutions.
• (20%) Ensures data privacy and security of all assigned systems. Leads the support of assigned systems to ensure minimal downtime and loss of productivity and service. Coordinates with business users and vendors on the latest releases and ensures all critical patches are applied as appropriate.
• (20%) Workday integration tools including Workday Cloud, Workday Studio, Cloud Connectors, Enterprise Interface Builder, Web Services and Rest APIs to develop and support integrations between workday and other information systems.
• (15%)…