Senior Business Analyst

Role:
Senior Business Analyst (Contract-to-Hire)

Location:

Remote

The Senior Business Analyst (Sr. BA) will support and advance strategic initiatives focused on Shipment Tracking , Project
44, and other transportation platforms. This role plays a central part in enhancing shipment visibility, real-time tracking capabilities, and operational insights across transportation and distribution networks. The Sr. BA will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow and tracking accuracy, and influence product roadmaps that support visibility modernization efforts.

• Serve as a subject matter expert for Shipment Tracking ,Project
  44, and supply chain visibility solutions.

• Lead requirements, process analysis, and enhancement efforts for Shipment Tracking and Visibility initiatives.

• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.

• Work closely with visibility vendors (e.g., Project 44) to identify issues, assess new features, support integration improvements, and manage solution enhancements.

• Analyze upstream and downstream system impacts within visibility, TMS(transportation management systems, WMS(Warehouse Management Systems), and carrier integrations ( ODFL, Penske, Fed Ex, any new Fleet provider integrations).

• Lead Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectives.

• Drive capacity planning and capacity prediction to ensure realistic sprint commitments.

• Facilitate alignment among Product Owners, developers, and testers to ensure Shipment Tracking and visibility initiatives progress predictably.

• Prepare and maintain clear, structured user stories and acceptance criteria that support visibility platform enhancements.

• Execute comprehensive business analysis processes, including requirements elicitation and documentation.

• Coordinate and lead UAT for Shipment Tracking, and other visibility-related deliverables.

• Support functional testing as required for visibility and shipment tracking enhancements.

• Support production deployments, release activities, and post-deployment validation as needed.

• Serve as liaison across IT, business stakeholders, and external partners.

• 5 years of Business Analysis experience.

• 3--5 years of experience in Agile environments with user story and acceptance criteria development.

• Strong analytical and project management skills.

• Excellent communication skills with the ability to work across business and IT teams.

• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, Jira and Outlook.

• Ability to work independently with minimal supervision.

• Experience Transportation, Logistics, Project
  44, or other shipment visibility tools.

• Understanding of real-time tracking, carrier integrations, milestone events, shipment exceptions, and visibility analytics.

• Bachelor's degree in Computer Science, Business, Information Systems, or related field (preferred).

This is a contract-to-hire role. The initial contract duration is expected to be 6--12 months, with potential conversion to a full-time position based on performance and business needs.

Isoft does not provide sponsorship for this opening. Candidates must now and in the future be legally eligible to work in the US for any employer