IT Operations Analyst
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-10-03
Listing for:
State-of-Oklahoma
Full Time, Part Time, Seasonal/Temporary
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support, Data Analyst
Job Description & How to Apply Below
090 OFFICE OF MANAGEMENT AND ENTERPRISE SERVSupervisory Organization IS-Operations Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note:
Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time Full time
Job Type Regular Compensation Job Details This is a full-time, 40-hour per week position, to include on-call support of supervisors and team as needed.
Working hours are 3:30 PM – 12:30 AMWorking days are Tuesday
- Saturday Supports the Information Services Division.
Sponsorship:
At this time, we cannot offer sponsorship now or in the future.
Salary is up to $55,000 based on education and experience
Job Description As an IT Operations Analyst with OMES you will enjoy:
Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
Job Details This is a full-time, 40-hour per week position, to include on-call support of supervisors and team as needed.
Working hours are 3:30 PM – 12:30 AMWorking days are Tuesday
- Saturday Supports the Information Services Division.
Sponsorship:
At this time, we cannot offer sponsorship now or in the future.
Salary is up to $55,000 based on education and experience
Responsibilities
Monitor dashboard pages, Teams channels, email for unreachable devices and incidents assigned to the team Create, update, and close incidents as needed to support the incident response process
Work with Service Desk and other Infrastructure groups to provide timely resolution to incidents in a collaborative manner
Fulfill requests while providing quality, timely and courteous customer support
Research and recommend changes and enhancements to current monitoring system(s)
Create, update, and maintain documentation related to monitoring processes, updates, changes, and daily operations
Communicate effectively with all levels of the organization
Participate in daily status and change management meetings
Provide after-hours support as necessary, team is 24/7
Participate as a team member
Physical Demands and Work Environment This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. This position may require standing, bending, crouching, pushing, pulling, lifting, moving and carrying up to 25/50 pounds and climbing ladders/stairs. Occasional travel may be required.
Minimum Qualifications
60 semester hours toward an information technology degree or an equivalent combination of education and experience, substituting one year of experience in a related field for each year of the required education.
Preference will be given to candidates who possess
Knowledge of Monitoring processes
Skills in Observation and Troubleshooting Ability to effectively communicate and document
About OMESThe Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.
OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×