Project Manager, IT Support, IT Project Manager

Match Point is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.

We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.

• Track and manage the project schedule for a systems integration effort, ensuring the team stays on pace to hit a fixed completion deadline.
• Monitor scope closely to prevent scope creep on a fixed-budget engagement.
• Serve as a coordination point between internal and external/vendor teams to keep work streams aligned.
• Identify and upscale schedule risks early, giving stakeholders visibility into any slippage before it becomes critical.
• Support basic project governance: status updates, light reporting, and meeting coordination.

• Own end-user and stakeholder communications for a phased platform rollout, translating technical/system changes into clear, audience-appropriate messaging.
• Draft and distribute rollout announcements, status updates, and change communications to impacted business units.
• Coordinate recorded training sessions delivered via video conferencing, working with subject matter experts who lead the training.
• Manage post-production logistics for training recordings, including coordinating editing and finalizing content for distribution.
• Organize and upload finalized training materials to a shared content platform (e.g., SharePoint), maintaining a clean, navigable structure.
• Partner with the project/program team to align communications and training timing with rollout milestones. Technical Requirements

• Experience managing or coordinating IT systems integration projects (e.g., platform-to-platform integrations, ITSM/ITIL-based systems such as Service Now).
• Experience supporting IT platform or system rollouts from a communications/change perspective.
• Working knowledge of SharePoint administration - site structure, permissions basics, content organization, and document libraries.
• Familiarity with video conferencing/recording tools (e.g., Microsoft Teams) and basic video post-production workflows (coordinating edits, exporting, publishing).
• Basic understanding of project scheduling tools (e.g., MS Project, Smartsheet, or similar).
• Comfortable working with vendor/partner technical teams and following technical status updates closely enough to flag schedule risk.
• General proficiency with Microsoft Office/365 suite.

Match Point Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.