Bilingual Family Resources Assistant

POSITION OVERVIEW The Bilingual Family Resources Assistant supports family engagement and access to community resources for students and families connected to Mark Twain Elementary School. This position serves as a bilingual liaison among families, school staff, Sunbeam team members, and community partners. Responsibilities include providing Spanish/English communication support, assisting with outreach and family engagement activities, connecting families to resources, and maintaining welcoming spaces where parents and caregivers can access information and support.

All employees and volunteers are expected to demonstrate Sunbeam Family Services' core values and maintain sensitivity to the cultural, linguistic, and socioeconomic characteristics of the children and families we serve. Services should be provided in a culturally responsive, strengths-based, relationship-focused, and trauma-informed manner.

ESSENTIAL FUNCTIONSBuild positive and professional relationships with families, caregivers, Mark Twain Elementary School staff, Sunbeam personnel, and community partners.

Provide information, referrals, and support to families seeking community resources and services.

Assist families in identifying needs and accessing available community resources.

Support the development and implementation of outreach activities that encourage family participation and engagement.

Promote Early Birds classes and other family-focused services and programs.

Participate in school, family, and community events as assigned.

Support parent engagement efforts that strengthen family connections to educational, community, and support services.

Communicate effectively, accurately, and professionally in both Spanish and English.

Interpret verbal communication between Spanish-speaking families and school, community, and Sunbeam representatives.

Translate written program materials, resource information, correspondence, and outreach materials between English and Spanish, ensuring accuracy and cultural responsiveness.

Assist families with enrollment processes, forms, information requests, and other support activities requiring bilingual communication

Work collaboratively with Mark Twain Elementary School staff, administration, and Sunbeam team members to support family engagement and resource access

Provide resources in a variety of settings for parents/caregivers of Mark Twain Elementary School.

Work with Mark Twain Elementary School staff and families to design outreach activities that encourage family participation.

Participate in events held by Mark Twain Elementary School.

Promote Early Birds classes.

Act as a liaison between families and Mark Twain Elementary School administration/staff.

Assist Mark Twain Elementary School staff as needed in family support i.e. enrollment assistance, greeting families, providing translation  a resource for families and teachers by providing opportunities for/information about parenting and community resources.

Assist families in connecting to resources to meet their needs.

Work with Smart Start staff to assess community interests and assist with planning, marketing and implementing activities on the Mark Twain/Harbison campus.

Assist in keeping the environments supporting resources for parents at both Mark Twain Elementary School and Harbison Community Room clean, stocked and welcoming.

Accurately translate written program materials as needed from English into Spanish.

Travel locally as required in the performance of responsibilities.

Perform other appropriate and related responsibilities as assigned by supervisor, Senior Program Director, Chief Program Officer or Chief Executive Officer.

JOB QUALIFICATIONS The requirements listed in this job description are the minimum levels of knowledge, skills, or abilities.

Minimally Required Preferred Education High  School Diploma or GED Experience

Experience communicating effectively with families and children in Spanish and English languages

Skills Knowledge Abilities Fluent  Bilingual Spanish/English conversational ability to interact accurately and effectively with children and families from multilingual homes

Ability to accurately interpret and translate information between English and Spanish, both verbal and written.

Strong interpersonal and relationship-building skills.

Caring and compassionate attitude when interacting with and caring for children and families

Able to exercise good judgment and t handle stress appropriately

Willingness to work with high-risk, low-income communities

Accepting interpersonal approach that reflects cultural sensitivity to the unique and diverse experiences of families served

Able to effectively and respectfully communication and support diverse families, professionals and community groups

Intermediate knowledge of computer operations and applications and the ability to master other computer technology/software programs, as needed

Strong organizational, time management, and prioritization skills.

Ability to work independently and collaboratively in a team…