Legal and Contracts Specialist

Join our dynamic Legal Department as a Legal Support and Contracts Specialist, where you'll play a pivotal role in powering smooth, compliant, and business-focused operations. In this hands‑on position, you'll deliver essential corporate and transactional legal support by drafting, reviewing, editing and managing commercial contracts, agreements and related documentation, ensuring precision, risk mitigation and alignment with company goals.

You’ll handle a diverse mix of clerical and administrative tasks while serving as the go‑to frontline contact for the Legal Department, expertly managing incoming phone and email inquiries from internal teams, franchisees, clients and partners. Under attorney supervision, you’ll triage questions, provide timely responses on routine matters, elevate complex issues and contribute to efficient contract workflows that drive organizational success. If you thrive in a collaborative, deadline‑driven setting, have a sharp eye for detail and enjoy being the reliable bridge between legal expertise and business needs, this is your opportunity to make a tangible impact every day.

This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.

• Draft, proofread, edit and format legal and business documents, including correspondence, agreements, amendments and related materials on behalf of the company and its franchisees, under the direct supervision of a supervising attorney.
• Serve as the primary contract specialist within the Legal Department, overseeing client‑facing and franchise‑related contracts throughout their lifecycle.
• Manage contract workflow for the Legal Department, including reviewing, drafting, redlining, negotiating and finalizing client‑facing contracts and staffing agreements in collaboration with internal subject matter experts and supervising attorneys.
• Perform detailed issue‑spotting reviews of franchisee lease agreements; prepare concise summary correspondence outlining key risks, terms, obligations and recommendations; and elevate complex or high‑risk matters to supervising attorneys.
• Conduct legal, regulatory and compliance research to support contract development, risk assessments, franchisee inquiries and department initiatives.
• Receive, triage and respond to incoming legal inquiries (via phone, email and other channels) from the company and franchisees; provide clear answers to routine questions, compile and analyze information for independent recommendations (as delegated) or appropriately elevate complex issues to supervising attorneys or relevant subject matter experts.
• Organize, maintain and update legal files, contract records, templates and documentation systems to ensure accuracy, accessibility, confidentiality and compliance with company policies.
• Provide comprehensive administrative and operational support to attorneys, including clerical tasks, file management, deadline tracking and other projects as assigned to enhance Legal Department efficiency.
• Perform additional duties and special projects as required to support the Legal Department’s objectives.

• High school diploma or equivalent required.
• Paralegal certification from an accredited program, associate’s degree in paralegal studies, legal studies, business administration or a related field strongly preferred; some college‑level coursework in a relevant discipline is a plus.
• Minimum of 2 years of relevant professional experience in a law firm, corporate legal department or comparable setting, with hands‑on involvement in contract review, drafting, legal document preparation, research or paralegal support functions.

• Proficiency in Microsoft Office Suite (advanced Word and Excel for document formatting, redlining and tracking) and familiarity with legal‑specific tools such as contract management software, Legal Tracker, Westlaw, Practical Law or similar document/electronic filing systems.
• Excellent written and verbal communication skills, with demonstrated ability to draft, proofread, edit and produce clear, accurate legal correspondence, agreements…