Director of Facilities and Safety

Description

Reports to: Vice President of Operations

Department: Operations

Location: City Care Facilities in OKC, Norman, Tulsa, and beyond

Status: Full-Time, Exempt

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position.

The Director of Facilities & Safety is responsible for ensuring City Care's facilities are well-maintained, safe and operational, while leading the teams responsible for facility maintenance and safety across our locations. This role oversees preventative maintenance, repairs, vendor relationships, facility budgets, safety operations, emergency preparedness and compliance with applicable requirements.

Working closely with program leadership, the Director establishes consistent operational practices, responds to emerging needs and supports environments where our neighbors, team members and visitors experience safety, dignity and care.

• Oversee routine maintenance and repairs across all City Care properties, including emergency shelter, respite shelter, supportive housing sites, and administrative offices.
• Implement and maintain preventative maintenance schedules and procedures to ensure facilities and equipment remain safe, functional and well-maintained.
• Ensure urgent maintenance issues are addressed promptly, coordinating team members, contractors and program leadership as needed.
• Ensure that facilities meet safety, accessibility, and compliance standards (fire codes, ADA regulations, etc.).
• Maintain an up-to-date inventory of equipment, supplies, and tools needed for repairs.

• Manage relationships with third-party contractors, vendors, and service providers (HVAC, plumbing, electrical, janitorial, security, pest control, etc.).
• Obtain and evaluate bids for major repairs and renovations, ensuring cost-effectiveness and quality.
• Coordinate vendor selection, contract renewals and service performance, escalating significant contractual or financial decisions for approval.

• Inform and manage facilities and safety budgets, monitor expenses and recommend priorities for maintenance, equipment and capital improvements in collaboration with Operations and Finance leadership.
• Ensure compliance with OSHA, OHFA, fire codes, life safety, accessibility, and other regulatory requirements.
• Maintain accurate records of inspections, permits, and compliance documentation.
• Establish and monitor key performance indicators (KPIs) for facilities and safety operations, including preventative maintenance completion, work order response and resolution times, incident documentation, inspection compliance, and more.
• Track, analyze and regularly report on operational performance, identifying trends, areas for improvement and recommended actions to strengthen safety, efficiency and accountability across locations.

• Lead and support Facilities, Safety, and Property Management leadership, establishing clear expectations, consistent operational and communication standards, and accountability across City Care locations.
• Ensure appropriate staffing plans, coverage and on-call systems are in place to meet facility maintenance and safety needs across locations.
• Lead recruitment, onboarding, training, coaching, performance evaluations and…