Divisional Technical Services Manager - Southcentral

Who We Are

Agiliti is a leading provider of medical equipment management and service solutions, helping healthcare organizations access, manage, and maintain the equipment they need to deliver high-quality patient care. Our Clinical Engineering Services (CES) team partners with hospitals and health systems to optimize equipment performance, ensure compliance, and drive operational efficiency. We are committed to advancing healthcare through innovation, service excellence, and a customer-first mindset.

• Opportunity to lead across a large, multi-state division (Texas, Oklahoma, Kansas, Missouri, Arkansas)
• High-impact leadership role with visibility to regional and corporate leadership
• Ability to drive revenue growth, operational excellence, and customer satisfaction
• Exposure to advanced healthcare technologies and high-end medical equipment
• Career growth within a national organization committed to development and advancement
• Collaborative culture focused on Best Practices, innovation, and continuous improvement
• Competitive compensation and benefits package

The Divisional Clinical Engineering Manager is a key leadership role responsible for providing oversight and direction across multiple sites and states within the Southcentral Division. You will lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians while driving operational excellence and business growth.

• 360 Program Implementation Support:
  Assist the 360 Program Implementation Manager in planning and executing program components Actively lead and participate in weekly implementation calls Support onboarding and training of implementation team members Collaborate on assessments, data gathering, and proposal development Provide leadership support to implementation teams as needed Perform other duties as assigned
• Customer Relations:
  Build strong relationships with customer champions and act as an operations liaison Support Sales teams by preparing and presenting operational data for Quarterly Business Reviews (QBRs) Ensure accurate billing documentation and regulatory compliance Assist with monitoring and collection of Accounts Receivable (A/R) Partner with customers and sales to maintain and grow divisional revenue Establish credibility and trust with administrators, clinicians, and staff
• Hiring & Training:
  Identify and adjust staffing needs aligned with revenue and EBITDA targets Partner with Human Resources to recruit, assess, and onboard new employees Lead onboarding utilizing CES training materials to drive engagement and consistency Develop high-performing teams through training and Best Practice initiatives
• Field Support & Projects:
  Drive continuous improvement through process, technology, and operational enhancements Collaborate with field operations teams to improve performance and outcomes Conduct quality audits as needed Support enhancements across systems (Central, in Command, inCare, in-Service) Act as the "Voice of the Field" to represent divisional needs and insights

Required Experience:

Business and Financial management expertise to assist with contract, account margin and budget management, and P and L experience. Advanced computer skills required (Microsoft Power Point, Word, & Excel) Attention to detail, organization, and time management skills Ability to multi-task Willingness to share specialized knowledge with others to increase overall team effectiveness Ability to travel up to 90% of time Ability to engage and actively participate in department initiatives Communicates effectively through written and oral communication Presents a positive, professional, customer-focused attitude with a passion to succeed Identifies skill development areas and take the initiative to learn new processes and technologies Works to display Customer Care Team Vision and Mission initiatives Ensures accountability and produces high quality work Willingness and desire to learn and continuously improve

Required Skills & Abilities:
Bachelor’s degree in a biomedical engineering, electronics or related field preferred. Minimum of 7-10…