Staff Designer & Creative Technologist

About Open Loop

About Open Loop Open Loop  was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Open Loop’s mission is to bring care anywhere by powering telehealth solutions  Staff Designer & Creative Technologist sits at the intersection of brand, growth, and revenue — designing high-converting digital experiences that accelerate patient acquisition and advance our vision of bringing healing anywhere. This is a performance-driven, revenue-obsessed creative hybrid role that bridges high-level executive vision with flawless, high-speed execution. This is a founding creative role.

You are the creative function here: the person producing the work, setting the standard for how it gets made, and representing creative in conversations with brand and marketing leaders across our subsidiaries. There is no design team above or beside you, which means real ownership from day one and no layers between your work and a live audience. It is also deeply hands-on.

You'll design and ship landing pages, funnels, and campaign creative across several brands jects here move in days and weeks.

• The creative function.
• As the sole creative resource supporting Open Loop's DTC portfolio and enterprise marketing work, you set the standards for how creative gets made, hold the quality bar across every brand, and act as the final creative check before work reaches a customer or a client.
• Creative's contribution to performance. You'll be accountable for how creative moves conversion rate, average order value, and acquisition cost across the brands you support — forming the hypothesis, shipping the variant, reading the result, and iterating without being asked.
• Creative direction across the portfolio. You'll serve as the creative point of contact for marketing and brand leaders across Open Loop's subsidiaries — advising on creative approach, bringing performance data into those conversations, and directing the creative output of our external agency partners against our standards.
• Repeatable systems. You'll build the templates, components, and documented process that let creative work scale beyond you — so the function grows without every request landing on your desk.

• Design and build DTC landing pages, funnels, and campaign creative across multiple brands, adapting quickly to each brand’s voice and audience.
• Operate as the creative point of contact across multiple subsidiaries and brands — advising marketing and brand leaders on creative approach, bringing performance data to those conversations, and directing the creative output of external agency partners against our standards.
• Own the creative function for The Counter end to end. You set the standards for how creative gets made, hold the quality bar across every brand, and are the final creative check before work reaches a client or a customer.
• Work from concise direction — often a short written or verbal ask — and shape it into finished, on‑brand work.
• Bring your own thinking to the brief. We want a designer who delivers the ask and improves on it.
• Take your designs from Figma into live environments in Webflow, Framer, or similar, troubleshooting independently when something breaks.
• Partner with growth on A/B tests — form a hypothesis, ship the variant, read the result, iterate.
• Use generative AI as a core part of your daily workflow to compress production time.
• Own the status of your work: keep partners informed on progress, surface questions early, and flag timeline risk while there's still room to adjust.
• Design for the outcome, not the portfolio. Layout, hierarchy, and visual choices get made on the basis of what moves a customer to act — and when your aesthetic instinct and the performance data disagree, the data wins.
• Interrogate the brief before you build. The fastest way to a strong result here is asking the two or three questions that reveal what…