Lab Operations Manager

Job Description

• Lead, schedule, and supervise laboratory personnel to ensure coverage and performance targets are consistently met
• Conduct interviews, evaluate candidates, and make hiring decisions for direct-report positions
• Deliver structured onboarding and ongoing training for assigned staff on test methods, SOPs, ISO requirements, and laboratory policies
• Conduct annual performance reviews and provide continuous coaching and feedback to foster team development
• Foster a culture of morale, teamwork, and accountability that reflects Eurofins' mission and values

• Assist the Business Unit Manager in managing daily microbiology laboratory operations, including scheduling, supervision, and performance of manual and instrumental analyses
• Ensure all analytical work complies with ISO requirements, applicable government regulations, and Eurofins quality standards
• Review and evaluate test data for technical accuracy, SOP compliance, and test method adherence; apply basic statistical tools to assess data quality
• Investigate non-conformances, determine root causes, implement corrective actions, and verify resolution
• Maintain authority to execute a work stoppage upon quality failure and to reinstate operations upon resolution
• Create and review laboratory reports and maintain accurate, complete records of work performed

• Establish and implement procedures ensuring all equipment is properly cleaned, calibrated, and maintained in good working order
• Maintain equipment operating instructions, manuals, and required logbooks
• Troubleshoot instruments and equipment; perform minor repairs and coordinate major repairs with qualified service personnel

• Adhere to and enforce all Quality System documentation including the Quality Manual, SOPs, and applicable test methods
• Apply quality measures that meet or exceed standards set by government regulations and company requirements
• Maintain a working knowledge of technical, industry, and regulatory advancements as directed by the Business Unit Manager
• Adhere to all company health, safety, and environmental regulations
• Promote the Eurofins brand through ethical, professional business practices with clients and the public
• Perform other duties as assigned

Education & Experience

• Bachelor's degree in a scientific discipline or closely related field
• Minimum 3–5 years of supervisory experience, preferably in a laboratory environment
• Demonstrated ability to organize and lead laboratory personnel in alignment with corporate goals and productivity objectives

Technical Skills

• Hands‑on experience with laboratory procedures, data analysis, computer operations, and technical/business writing
• Experience with PCR, ELISA, and cultural confirmation of foodborne pathogens including Salmonella, Listeria, and
  
  E. coli O157:
  
  H7
• Strong computer proficiency and organizational skills

Core Competencies

• Exceptional leadership, initiative, and team‑building capabilities
• Strong written and verbal communication skills with high attention to detail
• Ability to work independently and collaboratively; self‑motivated with a positive, adaptable mindset
• Capacity to learn new techniques, manage multiple tasks simultaneously, and comply with company policies
• Flexible availability including evenings, weekends, and holidays as needed

• Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options