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Call Center Quality Analytics & Coaching Lead

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Remote DXB
Full Time position
Listed on 2026-10-03
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Colibri is a pioneer of online professional education, providing web-based courses since 2001. Colibri seeks a Quality Assurance and Training Specialist to review customer interactions across calls, chats, and emails, ensuring adherence to quality standards.

You will analyze trends, collaborate with managers to drive improvements, and coach teams using professional methods. In this full-time role, you will leverage quality reports and trend analysis to inform business initiatives and support

This role, Call Center Quality Analytics & Coaching Lead at Remote DXB, could be your next opportunity.

Our team is growing, and we are hiring a Call Center Quality Analytics & Coaching Lead in United States.

This Full Time role is for the Call Center Quality Analytics & Coaching Lead role at Remote DXB.

We are seeking a motivated Call Center Quality Analytics & Coaching Lead to join Remote DXB in United States.

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