Vitamin​/Body Care Assistant

Assist Vitamin and Body Care Managers with successful operation and profitability of the vitamin and body care departments.
Provide World Class Customer Service and a positive customer experience.
Create inviting, full and shopable departments.
Assist with ordering and maintaining accurate inventory levels.
Assist with managing margin, driving sales, minimizing shrink, and maximizing effective purchasing.
Ensure in-stock products and conditions meet company standards.
Offer and follow up on special orders.
Merchandise shelves, endcaps, and dynamic displays.
Assist with tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Assist in training and monitoring department personnel, including assigning and following up on tasks.
Conduct active and passive demos.
Work with department managers to address performance issues.
Support store opening and closing activities, including DSR, cash handling, and cashier closeout responsibilities.
Handle register functions, backup cashiering, customer returns, complaints, and register shift changes.
Maintain customer and employee safety and security.
Answer customer questions using Health Supportive Statements and/or nutritional support statements.
Continually increase product knowledge.
Use SAP, inventory management software, email, and other IS programs.
Work five days and 40 hours per week, including evenings, weekends, holidays, and mandatory store meetings.
Perform limited Manager on Duty duties; not serve as the overall Manager on Duty for the store.
Perform additional assigned tasks as needed.

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• 1 year of experience in vitamins/supplements preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook
• Ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11–20 lbs., occasionally lift or carry 21–50 lbs., and occasionally lift or carry 51–100 lbs. with a team lift.
• Ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16–100 lbs.
• Ability to occasionally use a computer for data entry and use of mouse.
• Ability to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Ability to frequently reach above chest and occasionally sit, squat, kneel, and climb.
• Ability to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Ability to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Demonstrates strong customer service skills and the ability to manage inventory effectively while ensuring compliance with food safety standards. Proficient in using inventory management software and capable of training and supervising team members in a retail environment.

• Customer Service Skills
• Inventory Management
• Food Safety Certification
• Supervisory Experience
• Retail Experience

• Inventory Management Software
• Cash Handling
• Data Entry
• Product Knowledge
• Merchandising
• Food Safety Training
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Retail Operations

• Attention to Detail
• Organizational Skills
• Ability to Follow Direction
• Sense of Urgency
• Adaptability

• Food Safety Certification

• Vitamins
• Supplements
• Natural Foods
• Grocery
• Retail

• SAP
• Email
• IS Programs