Retail Merchandiser

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our Retail team as a Retail Merchandiser.

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

The Retail Merchandiser is a customer-facing position that interacts with and assists resort customers frequenting the retail store. They must keep the store in pristine condition, making sure shelves are stocked and all displays are maintained in presentable fashion. The Retail Attendant must have good knowledge of all retail products and be able to offer assistance and recommendations to increase sales.

• Assist guests with purchases of merchandise or other questions.
• Refunds, exchanges, room charges, employee discounts, gift certificates, promotions, credit card purchases.
• Pack orders to be shipped.
• Maintain work area clean and organized.
• Report all unsafe conditions immediately.
• Stock, replenish and retrieve merchandise and supplies. Ensure all merchandise is correctly ticketed and priced.
• Complete other duties as assigned by supervisor.
• Provide guests with directions.
• Assist with retail inventories.
• Attend all mandatory meetings.
• Close retail stores.
• Open retail stores.

• High school diploma: college degree preferred.
• Previous retail experience is desirable.
• Strong interpersonal skills and excellent customer service attitude.
• Computer proficiency, including resort PMS and POS systems and Microsoft 365 suite.
• Read, write, and speak English fluently.
• Strong organizational skills and attention to detail to maintain the store in good condition.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal…