Scale Operations Coordinator

The Dolese Promise is built on a foundation of integrity driven by our passion for quality, safety, and reliability. We are one of Oklahoma's most respected employee-owned companies because of our people and our values. We strongly believe in positively impacting our communities through our products, our actions, and our financial support. Being a part of the Dolese team affords a unique opportunity to join an organization that rewards its owners through profit sharing.

Our employees are one of our most important resources, which is why we promise to deliver. Dolese Delivers:
Stable Foundation Treat with Respect Safe Environments Employee Focus

Grow your career with a company built on Safety, Integrity, Teamwork, and Stewardship. As a Scale Operations Coordinator I at Dolese, you will perform scale and gate operation activities to support accurate ticketing and efficient customer transactions. This entry-level role supports daily operations by weighing trucks, generating scale tickets and bills of sale, entering transaction data, and maintaining accurate records. In this role, you will contribute to a positive customer experience by interacting with customers and internal teams while developing a foundational understanding of scale operations and transactional systems under direct supervision.

We are people, building communities from the ground up. For our employees, we are focused on building careers. Joining our team means:

• Stability & Legacy:
  Be part of a company with more than a century of success, operational excellence, and a strong commitment to our employees.
• Growth Opportunities:
  Gain hands-on experience with scale and ticketing systems, transaction processing, and customer interactions while building a strong foundation in documentation accuracy and operational workflows.
• Impactful Work:
  Your efforts support accurate ticketing and smooth daily operations, helping ensure efficient customer transactions and reliable production flow.
• Supportive Culture:
  Our employees support one another and our customers through our service values:
  Champion Kindness, Incite Enthusiasm, Build Relationships, and Provide Innovative Solutions. We value collaboration, integrity, and continuous improvement

• Weigh trucks entering and exiting the site and ensure accurate capture of load information during routine operations.
• Generate scale tickets, bills of sale, and related transaction documentation following established procedures.
• Verify customer and vendor information at the scale house to ensure proper processing and site access.
• Enter transaction data and process customer orders, including phone orders, in scale and ticketing systems, ensuring accuracy, completeness, and data integrity.
• Operate plant transaction systems to process sales, shipments, and related activities.
• Install and manage RFID tags to support vehicle entry and exit at the plant site.
• identify products and materials during transactions to support accurate processing and assist customers as needed.
• Work with customers to confirm order details and determine material requirements for accurate processing.
• Respond to customer inquiries by clarifying requests and providing accurate information related to products, orders, and transactions.
• Identify transaction or customer issues and take appropriate action, including escalating concerns as needed.
• Submit scale tickets, production reports, inventory adjustments, and cash sales documentation in a timely manner.
• Assist with basic cash handling activities and maintain accurate transaction records following company procedures.
• Reconcile daily receipts, including cash, credit card, and check transactions, and complete required documentation…