Branch Vice President

Mission: At Dura Serv, we are one of the top distributors of commercial door and dock manufacturers. Therefore, we aspire to be the most trusted provider in the industry. Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being “first and best” in all markets servicing our customers.

Branch Manager/VP Sales (dual hands‑on role). This Player/Coach leadership position is responsible for leading both the division sales and service teams. As the Player (Branch Manager), you will generate and maintain sales within an assigned sales territory with a specific book of business. As the Coach (VP Sales), you will provide management and coaching to a dedicated branch sales and service team.

The leader contributes to the branch's overall success by setting and achieving ambitious sales targets while ensuring operational efficiency and customer satisfaction. Success is defined by positive revenue growth through effective sales strategies, managing key client relationships, and optimizing operational processes, which drive your personal rewards and uncapped compensation potential.

Please note this is NOT a remote or hybrid role and requires high visibility with clients and teams. Relocation benefits are available.

• 75% of the scope of the role is personally managing an assigned book of business, selling to established and new customers. Act as the key liaison with your customers. Compile information and data related to customer and prospect interactions to develop competitive sales strategies and leads.
• 20% of the scope of the role is leading a dedicated sales team at the branch level. Recruit, select, develop, and retain top‑performing sales professionals and operations technicians. Develop, implement, and lead sales programs for the branch. Execute sales programs that motivate sales teams to achieve their potential and support company sales objectives. Provide coaching and direction to the sales representative teams on sales best practices from cold calling to closing the deal, especially on strategic opportunities.
  
  Manage customer expectations and contribute to a high level of customer satisfaction. Responsible for the division P&L performance including accurate sales forecasting, budget management, and bottom‑line success.
• 5% of the scope of the role is managing the service team, which has a dual reporting structure to operations.

• Sales experience, resilience, and hands‑on skills from cold‑calling to closing the deal.
• Leadership, coaching, and mentorship qualities.
• Excellent written and verbal communication skills.
• Problem‑solving and conflict‑resolution skills from root‑cause identification to practical solutions.
• Ability to interact professionally with suppliers, customers, and team members.
• Mechanical aptitude.
• Proficiency in technology solutions including Microsoft Office.

• Bachelor’s Degree highly preferred or equivalent education and 10 years sales experience.
• Experience in the dock or door industry is a plus.
• Valid driver’s license and good driving record.

• Salary plus commission (unlimited potential) commensurate with experience.

• Continuous training and professional development program with career advancement based on performance.
• Full benefits package including medical, dental, vision, supplemental insurance plans and a 401(k) with company match.
• Life insurance, short- and long-term disability.
• My Personal Health Assistant program for a healthier you.
• Discounts for employees through partnerships with companies.

At Dura Serv, Diversity, Equity and Inclusion are more than just words for us. Our diverse and inclusive teams have a positive impact on our employees, customers, and community stakeholders from every background. Dura Serv is committed to a working environment that provides equal opportunity to all organization members. By federal and state law, Dura Serv prohibits unlawful discrimination, including harassment, based on race, color;

religion; national origin; sex; sexual harassment, age, disability, genetic information, citizenship status, and protected veteran status. In addition, the Dura Serv policy prohibits discrimination based on sexual orientation, gender identity or gender expression.