Sales Development Representative - Outbound

Overview

Global Payments enables millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team supports over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders. We deliver best-in-class payment technology and software solutions and seek to grow with a dynamic team.

Sales Development Representative - Outbound – join our Sales Development team and help shape the future of global commerce.

• Proactively prospect and engage potential customers through outbound calls, emails, and multi-channel outreach to generate new business opportunities
• Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions
• Schedule high-quality meetings between qualified prospects and Account Executives to build a strong sales pipeline
• Maintain accurate records of all outreach activities, lead status, and follow-ups in CRM tools (e.g., Salesforce)
• Collaborate closely with sales partners to ensure seamless lead handoff and alignment on target accounts and messaging

• Outbound Activity Execution:
  Ability to consistently meet activity benchmarks (e.g., 85–100 calls and 40–60 emails per day) while maintaining quality outreach
• Lead Qualification
  
  Skills:
  
  Proven ability to identify decision-makers, assess business needs, and qualify leads against defined criteria
• Pipeline Generation:
  Track record of setting qualified meetings (SQLs) and contributing to pipeline growth (e.g., 15–25+ meetings per month depending on quota)
• CRM & Sales Tools Proficiency:
  Experience using tools like Salesforce, Outreach, or similar platforms to manage activity, maintain data accuracy, and track pipeline performance
• Communication & Messaging Effectiveness:
  Strong verbal and written communication skills with the ability to articulate value propositions and handle objections concisely

• Experience in a high-volume outbound sales or lead generation role (e.g., SDR, BDR, or inside sales), ideally within fintech, payments, or SaaS
• Demonstrated resilience and coachability, with the ability to handle rejection and continuously improve through feedback
• Bachelor’s degree in Business, Communications, or a related field (or equivalent professional experience)

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, from whom you can learn as you grow your career. We offer dynamic opportunities that go beyond borders.

Global payers think like a client, act like an owner and win as one team. We’re curious and innovative—always finding better ways to deliver impact. We empower each other to make decisions, and our passion drives excellence in everything we do. If this sounds like you, you sound like a Global payer. Apply now to take your career global.

• We know it’s bigger than just your career. It’s your life and your world. We offer global benefits and programs to support you at every stage.
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements

Global Payments is an equal opportunity employer. We provide equal employment opportunities without regard to race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

• Ready to grow your career and your paycheck? Here’s the breakdown

Hourly pay of $19.23. Annual On-Target Earnings (OTE): $76k plus. Total compensation will depend on skills and performance.