Relationship Associate

Overview

At AFC (Automotive Finance Corporation), we support over 12,000 independent car dealers across North America with finance solutions that free cash flow and amplify purchasing power.

• Based in Oklahoma City, OK and responsible for the local territory.
• Travel 25%–50% within the assigned market.
• Must hold a valid driver’s license and have reliable transportation.

• Develop a deep understanding of customer needs using CRM tools and service queues.
• Identify dealer needs to promote product solutions and campaigns.
• Manage and grow accounts through focused performance discussions and risk mitigation.
• Serve existing accounts while driving new growth opportunities.
• Maintain high levels of accountability toward local business targets.

• Two years of experience in customer‑facing, sales, or sales support roles.
• Strong attention to detail and the ability to use technology such as mobile applications.
• Excellent communication, teamwork, and independent work skills.
• High level of productivity and adaptability in a multi‑faceted environment.
• Must be willing to travel 25%–50% of the time.
• Nice to Have: prior auto‑industry experience, experience with Google Workspace, Salesforce, Tableau, bilingual Spanish/English.

• Elevating Relationships – integrity and honesty in building long‑lasting customer and peer relationships.
• Powered by Passion – obsession with customer service and helping customers realize their potential.
• Vision‑Driven – focus on future customer needs and continuous improvement.
• Dedicated – people‑first mindset ensuring success and support for customers and team.

• Competitive pay including immediate vested 401K (US) or RRSP (Canada) with company match.
• Medical, dental, vision, and employer HSA contributions; FSA options.
• Paid vacation, personal, sick, maternity, and paternity leave.
• Employer‑paid short‑term, long‑term disability, life insurance, and AD&D.
• Robust Employee Assistance Program and Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.

OPENLANE is an equal opportunity employer and a drug‑free workplace.