Client Success Manager - Residential Roofing Sales - $$Strong Earning Opportunity

If you enjoy working with people, like being in the field instead of behind a desk, and want a role where your effort directly shapes your income and your future, this is your lucky day!

8:12 Roofing & Exteriors is hiring a Client Success Manager - Residential Roofing Sales

This is a sales role, but it is not a pressure-first, script-driven, churn-and-burn job. It’s a relationship-driven sales role built for people who care about doing things the right way and want a career they can grow with.

You will build pipeline, create opportunity, and close work, but you will also build relationships and stay connected to the customers you serve.

You do not need roofing experience to apply.
We can train the right person
. If you already sell roofing, come from construction, or have outside sales experience in another industry, that is great too. Either way, this seat is for people who want responsibility, growth, and a real opportunity.

8:12 believes great roofing & exterior work is about more than materials and installs. It is about craftsmanship, communication, and ownership. We exist to elevate the standard of residential & commercial roofing and exterior work through disciplined craftsmanship, clear communication, and ownership of every outcome. That is our culture. It is not a slogan, and it's not wall-art. It shows up in how we hire, how we train, and how we hold each other accountable.

• We do what we say we’ll do.
• We tell the truth.
• We communicate early and clearly.
• We treat every property like it is our own.
• We stay with problems until they are solved.

There are no gimmicks, no pressure games, and no confusion. We win by being the safest choice.

We call this role Client Success Manager for a reason, because your real product is not shingles, metal, or coatings.
The real product is peace of mind.

People call us when something is wrong. It might be a leak, storm damage, an insurance claim, or a home problem that cannot wait. They are stressed and unsure, and they want straight answers and a clear plan. You inspect the property, explain what you see, recommend the right solution, sell the job, and stay connected through completion, so the customer never feels abandoned.

You do not toss jobs over the fence and you do not vanish after the contract. You stay attached to the customer experience. That’s high-level selling.

This role fits people who like being in the field, like talking to people, and like being trusted with responsibility.
Hunters tend to do well here
, but the professional kind. The kind who create opportunity, follow up, build relationships, and play the long game.

If you need constant supervision, dislike follow-up, or want guaranteed pay without accountability, this won’t be a good fit. Freedom and accountability travel together here.

You will manage your own schedule, build your own pipeline, and control how much you earn.

We can train the right person from the ground up if you are coachable and willing to work. We can also elevate an experienced seller who is tired of chaos, weak support, and poor communication behind the scenes. What we cannot work with is laziness, excuses, or ego.

This seat carries real weight. You shape first impressions. You influence trust. You impact reviews, referrals, and repeat business. One strong Client Success Manager raises the whole company. We take this hire seriously.

What winning looks like in real life is simple and consistent.

• You build and maintain a full pipeline.
• You respond quickly and follow up until there is a clear next step.
• You perform honest roof and exterior assessments.
• You take clear photos and notes.
• You keep our CRM software clean and current.
• You communicate before people have to chase you.
• You recommend work you can stand behind.
• You treat customers like you would want your own family treated.

• You should be coachable and willing to learn roofing, our assesment process, and our systems.
• With training, you should be comfortable performing assesments and discussing scope of work, understand follow-up, pipeline, closing, and have an ability & willingness to use our CRM software. We will train on ours.
• We do not hand you a ladder and wish you luck.…