Senior Sales Manager

About Our Property

Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City n us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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The Senior Sales Manager is responsible for generating profitable group room and banquet revenue for OKANA Resort & Indoor Waterpark. This position manages an assigned market segment and territory, develops new business, grows existing accounts, and guides opportunities from prospecting through contract execution and turnover. As a senior member of the sales team, this role also serves as a leader, mentor, and strategic partner who models accountability, urgency, collaboration, and exceptional client service.

• Meet or exceed assigned quarterly and annual goals for group room revenue, room nights, banquet food and beverage, rental, and total account production.
• Develop and execute a proactive sales plan for the assigned segment, territory, and need periods, with emphasis on new-account acquisition, multi-year opportunities, and repeat business.
• Prospect consistently through research, outbound calls, email, networking, industry events, client appointments, sales missions, site visits, and third-party sourcing platforms.
• Respond to leads and RFPs with speed, accuracy, creativity, and a strong understanding of the client’s objectives, budget, decision criteria, and competitive alternatives.
• Prepare proposals, presentations, concessions, and contracts that position the full OKANA experience while protecting rate, profitability, and operational feasibility.
• Conduct site tours that showcase guest rooms, meeting venues, outdoor spaces, dining outlets, waterpark, lagoon, recreation, and resort amenities.
• Negotiate rates, dates, space, food and beverage minimums, concessions, and contract terms within established authority; secure leadership approval when required.
• Maintain an accurate pipeline and document all account activity, traces, correspondence, decision dates, and next steps in the approved sales system.
• Provide reliable weekly and monthly forecasts, production updates, lost-business intelligence, market feedback, and action plans.
• Manage account relationships through regular business reviews, personalized outreach, post-event follow-up, and strategic rebooking efforts.
• Partner with Revenue Management and resort leadership to evaluate opportunities based on total account value, compression, displacement,…