Inside Sales Representative

Posit is a Public Benefit Corporation and Certified B Corp on a mission to create open‑source software for data science, scientific research, and technical communication — and we’re building a company designed to thrive for 100 years. Our sales teams help our customers get serious, reproducible, and secure value from data science using Posit’s enterprise platform:
Workbench, Connect, and Package Manager.

We’re looking for a driven, results‑oriented Inside Sales Representative to join our growing team. In this role you’ll help identify and support expansion opportunities — directly driving new revenue through strategic upsell and cross‑sell within our existing customer base. This is an ideal role for someone building a foundation in technology sales: you’ll gain hands‑on experience and develop key skills in a supportive environment, with direct alignment and coaching from our public sector sales leaders to accelerate your success.

This role exists to directly drive new expansion revenue within Posit’s existing customer base. You are singularly responsible for:

• Partnering with Account Managers on existing accounts and converting expansion signals into generated pipeline, leading to upsell and cross‑sell revenue.
• Driving transactional excellence — qualifying, advancing, and closing opportunities that generate immediate, measurable revenue aligned to customer goals.

You’ll work closely with people and teams across Posit to move deals forward and set customers up for success:

• Partner with account managers, customer success, and product teams to ensure a seamless post‑sale handoff, so expansions are implemented and adopted.
• Work directly with sales leaders, who provide alignment, supervision, and coaching to accelerate your ramp.
• Shadow and support senior reps on presentations and demos, taking on more responsibility as you progress.
• Feed insights back to product teams on sales blockers and customer demand for new features.

• Prior experience in software sales - both sourcing and closing business - as an Inside Sales Representative or Account Executive/Manager.
• A strong interest in inside sales, customer relationship management, and enterprise data / data science software.
• A proven track record of qualifying interest and leading discovery efforts to bring solutions to customers’ needs.
• Excellent verbal and written communication skills.
• Good organizational skills and strong attention to detail.
• A proactive, coachable mindset with a strong work ethic, willingness to hustle, and a positive attitude.

No one arrives knowing everything. Here’s what you’ll develop on the job:

• Fluency in Posit’s product suite, the data science / AI market, and the competitive landscape.
• Hands‑on CRM proficiency (e.g., Salesforce) for logging interactions and managing pipeline hygiene.
• Executing Posit’s sales motion - specifically mastering qualification and discovery phases of the sales cycle.

Within 1 month, you’ll…

• Complete product and Inside Sales onboarding, and clearly articulate the value proposition of Workbench, Connect, and Package Manager.
• Shadow customer calls and demos with senior reps, documenting the key discovery questions and objections you observe.
• Set up your CRM workspace and accurately log all activity across your assigned account segment.

Within 3 months, you’ll…

• Independently manage a portion of the expansion pipeline, maintaining accurate CRM data and regular check‑ins.
• Generate sales‑qualified expansion opportunities (SQOs) across your aligned Account Manager’s book of accounts and progress steadily against your ramp target.
• Run value‑focused conversations that uncover immediate sales triggers with existing customer contacts.

Wit…