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Telecommunications Specialist IV
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-07-07
Listing for:
Rigil Corporation
Full Time
position Listed on 2026-07-07
Job specializations:
-
Trades / Skilled Labor
Telecoms Engineering
Job Description & How to Apply Below
Benefits
- Company parties
- Dental insurance
- Tuition assistance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k) matching
Telecommunications Specialist IV
About Rigil
Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.
Job Description- Resolve customer complaints and escalations
- Make recommendations to improve customer service
- Provide weekly activity reports on overall work performed
- Able to coordinate work for another Telecom Specialist Telecommunications Mechanic IV must be able to evaluate, analyze, develop or improve communication systems, procedures and requirements as outlined in this SOW.
- Coordinates the installation of telephone and network positions; works on inside and outside Telecom and Network infrastructure cable plant; assists Telecommunications Mechanic II as requested; installs, removes, maintains, modifies, troubleshoots and repairs voice and/or non-voice communications systems including paging, alarm, analog and digital communications equipment; runs cables, installs connectors, etc. associated with telecommunications equipment for voice and non-voice circuits. Perform onsite, in person, walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience.
Occasionally, required to perform after-hours maintenance work or escort other vendors/contractors requiring access to sensitive telecom areas. - Under close supervision, manages and updates local work order tracking system, briefs Federal Staff on an Ad hoc basis about project concerns.
- Must be a high school graduate or equivalent
- Must have at least five years’ experience in pulling wire cable to termination point, for installation of network positions, telephones, switches, etc.
- Four years’ experience handling customer calls and interactions
- Experience at MMAC/FAA is preferred
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