Gas Tech, Customer Service Field

Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role.

• Perform work related to non-contact customer service orders, line locating, and leak survey where applicable.
• Drive and maintain company vehicle.
• Assist with pipeline locating using conductive, inductive and mark by measurement.
• Complete line locating procedures and maintain compliance with OKIE 811 law.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and repair leakage survey tools and equipment as applicable.
• Patrol and maintain pipeline markers.
• Complete encroachment investigations as applicable.
• Investigate non-contact customer related orders.
• Install, program and troubleshoot electronic reader transmitters (ERTs).
• Perform and assist with leakage surveys on pipelines as applicable.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

• Crescent and pipe wrenches
• Pliers and screwdrivers
• Meters and regulators
• Combustible gas indicators
• Ladders
• Carbon Monoxide Detectors
• No Blow Equipment
• FI Units
• Power tools
• Probe Bar

• Equipment maintenance reports
• Mileage reports
• Timesheets
• GIS applications
• Gas leaks
• Work logs
• Orders completed
• Miles driven
• Customer information
• Leak record information and maintenance work orders
• Meter inventory
• Leak classifications

• Working knowledge and training related to disconnects and gas piping.
• Demonstrated ability to use, function, and maintain tools applicable to the position.
• Basic arithmetic skills: addition, subtraction, multiplication, and division.
• Working knowledge of locating gas lines.
• Working knowledge of transmission and distribution pipeline system operations.
• Working knowledge of leakage survey procedures.
• Customer service and safety procedures.
• Customer service emergency procedures.
• Use of electronic communications and Pragma.
• CAD system (where applicable) characteristics of natural gas.
• Basic customer service activities.
• Basic computer usage and applicable software.
• Ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and repair manuals.
• Fluently read and write in English.
• Minimum applicable driver's license.
• Physical ability to lift and move objects weighing up to 10 pounds 10-15 times a day; up to 20 pounds 15-20 times a day; up to 40 pounds 10-15 times a day; over 50 pounds 2-3 times a week.
• Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and repair gas-fired equipment, meters, and equipment.
• React immediately to emergency situations to prevent injury to self and others.
• Smell odorant in natural gas.
• Operate required tools and equipment.
• Communicate and exchange information or instructions.
• Visual ability to perform job duties.
• Travel over uneven terrain including mud, gravel, sand, rocks, ice, and snow.
• Walk, stand, kneel/stoop, and drive for extended periods.
• Push spud bar in ground and extract.
• Emergency call-out capability.

Inclusion & Diversity is a core value at ONE Gas. We believe every employee contributes to our success through unique talents and abilities and we are committed to listening and learning from each other.

• Medical/Dental/Vision packages that fit your family's needs.
• Paid Time Off.
• 401(k) that is 100% matched up to 6%.
• Profit Sharing Plan.
• Paid Parental Leave.
• Basic and optional employee term life insurance.
• Education assistance and tuition reimbursement.

ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.