Make Ready Field Manager (St. Louis

Plumbing Estimator (Licensed Plumber)

Are you looking to join one of KC's fastest-growing companies?

Lula makes maintenance easy for property managers nationwide. Supporting over 350,000 rental properties, Lula combines AI with a network of 9,000+ vetted, licensed, and insured service professionals to streamline maintenance requests—delivering fast, reliable service and real-time job visibility. Lula features seamless platform integrations, 24/7 support, transparent pricing, and has earned 15,000+ five-star resident reviews.

We're looking for a Licensed Plumbing Estimator to help drive the quality, accuracy, and profitability of plumbing projects across our national platform.

This is an ideal opportunity for a licensed plumber looking to leverage their expertise in a fast-paced office environment without the physical demands of field work.

• Review plumbing service requests, diagnostics, photos, videos, and contractor proposals.
• Develop detailed estimates for residential plumbing repairs and replacements.
• Validate labor, material, and subcontractor pricing across multiple markets.
• Identify incomplete scopes, missing line items, and opportunities to improve estimate accuracy.
• Serve as the primary plumbing expert for internal teams including Sales, Operations, and Customer Success.
• Provide recommendations on repair versus replacement decisions.
• Assist with the development and maintenance of Lula's flat-rate pricing catalog.
• Communicate directly with contractors, property managers, and customers when clarification is needed.
• Track estimate status and ensure timely turnaround on quote requests.
• Support quality assurance efforts by reviewing completed jobs and estimate outcomes.

• Active Journeyman or Master Plumber license.
• 5+ years of residential plumbing experience.
• Strong understanding of plumbing diagnostics, repairs, replacements, repipes, sewer work, water heaters, fixtures, and code requirements.
• Experience creating estimates, bids, or proposals.
• Strong written and verbal communication skills.
• Comfortable reviewing photos, videos, and remote diagnostics.
• Proficiency with Microsoft Excel, Outlook, and web-based software.

• Experience with single-family rental (SFR) properties.
• Experience managing plumbing projects.
• Previous estimating, service management, or operations experience.
• Multi-state plumbing knowledge.

• Fast and accurate quote turnaround.
• Consistent estimate quality across all plumbing service lines.
• Improved quote conversion rates.
• Reduced contractor pricing discrepancies.
• Trusted advisor to customers and internal teams.
• Strong contribution to the continued development of Lula's national plumbing pricing standards.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Professional development opportunities

• Job Type: Full-time
• Schedule:
  
  Monday to Friday, Day Shift (no routine field work required; ability to send urgent estimates after hours remotely)
• Work Location:
  
  Overland Park, Kansas (in-office)
• Salary: $90,000 to $100,000 per year
• Supplemental Pay:
  Bonus opportunity