Service Manager

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Full Time Administrative OKC
000, Oklahoma City, OK, US

• Managing the day to day work of department technicians, such as:
• Daily performance of DVI's
• Proper scanning on jobs by technicians
• Accurate completion of Repair Orders with complete story/parts/ in a timely manner
• Submittal of PM Forms to customers within 24 hours of service
• Track and submit all after hours calls and hours for technicians
• Rail Yard Requirements to include
  - Blue Flag, hard hats, safety reflective vests, eye protection, locks for switches, steel toe protection with raised heel and blinking light on service trucks when on rail yard.
• Service Truck Maintenance
• Scheduling work and customers follow up
• Managing warranty repairs
• Performing Daily Yard Checks
• Running an Open Repair Order listing daily, working this list top to bottom
• Working with Parts department to insure all parts are on order needing for jobs
• Foster a "safety first" culture.
• Other duties as needed to meet business and customer needs.

• 3-5 years’ experience in service
• Background with Transport Refrigeration/Heavy Duty Truck/Trailer preferred
• Mechanical aptitude is required.
• Strong technical knowledge
• Excellent organization and time management skills
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Pay depends on experience

This job offers a comprehensive benefits package, including, but not limited to:

• Medical
• Dental
• Vision
• 401(K) - Retirement / Savings plan with company matching funds
• LTD
• STD
• Life Insurance and PTO plans