Associate Installation Technician

• Perform on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and ancillary equipment
• Confirm site readiness and pre-installation infrastructure requirements
• Complete detailed product inventories of installable equipment
• Communicate issues to internal project teams and follow up on resolutions
• Install associated cabling and video signals according to design specifications and quality and safety standards
• Program, test, and inspect video integration sources
• Perform and document functional and quality checks before project sign-off
• Maintain accurate records of equipment installations and related activities
• Complete daily update reports and administrative responsibilities
• Provide project updates to relevant stakeholders
• Coordinate with Quality to ensure regulatory and operational compliance
• Receive training in standardized installation and integration practices across locations
• Coordinate and book personal travel arrangements according to company guidance
• Manage daily schedules to ensure timely completion of installation activities
• Maintain stakeholder relationships and provide basic operational training to customers
• Manage assigned tools and equipment inventory
• Respond to internal and external customer inquiries and service requests
• Communicate project status and progress updates to customers
• Build relationships with business partners to deliver an outstanding customer service experience
• Share lessons learned and feedback with cross-functional partners
• Follow customer-facility and Stryker safety policies and standards
• Complete training and use appropriate personal protective equipment
• Advocate safe work practices
• Maintain current product, quality, and process standards through Stryker’s Learning Management System

• High School Diploma or GED required
• Bachelor’s degree (B.S. or B.A.) preferred but not required
• 0–2 years related technical experience or comparable skill set
• Related experience in telecom, video/audio system installation, electrical/construction, medical device, or hospital biomed
• Proficient with Microsoft Office Suite
• Intermediate PC and application skills
• Demonstrated ability to operate small hand tools, power tools, and test equipment
• Ability to interpret complex wire diagrams and CAD drawings
• Ability to understand infrastructure, electrical, and network requirements
• Ability to learn basic Internet Protocol (IP) and computer networking requirements
• Ability to work with ladders, chain hoists, material lifts, and pallet jacks
• Ability to climb ladders, work in confined spaces, and work above ceilings
• Must have near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
• Must communicate effectively via cell phone, text, and email
• Must be able to travel via commercial airline
• Must maintain a state-issued driver’s license and safely operate a motor vehicle
• Ability to lift or exert up to 50 pounds occasionally and up to 10 pounds frequently
• Strong organizational, analytical, and problem-solving skills
• Excellent interpersonal, written, and verbal communication skills
• Professional work ethic and attitude
• Ability to work independently in a fast-paced, changing environment
• Ability to analyze and resolve non-routine testing or equipment issues using independent judgment
• Ability to follow detailed installation instructions and procedures
• Ability to explain clearly to onsite trades or vendors
• Ability to identify and elevate issues outside the project scope
• Ability to read and comprehend installation manuals, technical manuals, and project documents
• Ability to work effectively with customers and internal partners

Demonstrates expertise in the installation, testing, and quality inspection of surgical equipment and video integration systems, while ensuring compliance with safety and regulatory standards. Proficient in interpreting technical documentation and managing project updates effectively.

• Surgical Equipment Installation
• Video Integration Systems
• Technical Documentation Interpretation
• Regulatory Compliance
• Customer Service Experience

• Installation of Surgical Light Suspensions
• Functional Testing
• Quality Inspection
• Electrical and Network Requirements
• Basic Internet Protocol (IP) Knowledge
• Small Hand Tools Operation
• Power Tools Operation
• Test Equipment Usage
• Complex Wire Diagram Interpretation
• CAD Drawing Interpretation

• Effective Communication
• Strong Organizational Skills
• Analytical Problem-Solving
• Interpersonal Skills
• Professional Work Ethic

• High School Diploma or GED
• State-Issued Driver’s License

• Telecom
• Video/Audio System Installation
• Medical Device
• Hospital Biomed
• Safety Policies and Standards

• Microsoft Office Suite
• Learning Management System
• Personal Protective Equipment