Vending Machine Technician

Vending Machine Technician

Positions in this job family are assigned responsibilities related to the setup, repair, installation and removal of automated vending/merchandising equipment and for the training of Licensed Managers in the use of such equipment for the Business Enterprise Program.

Typical functions include:

• Preparing equipment for installation; performing installation, setup and removal of automated vending/merchandising equipment used in the Business Enterprise Program.
• Diagnosing, repairing and refurbishing a wide variety of automated vending and/or merchandising equipment used in the Business Enterprise Program.
• Repairing, replacing or replenishing broken or missing parts for mechanical and cosmetic purposes; may refer to technical manuals and wiring diagrams and use testing devices such as electrical circuit testers to find defective parts.
• Providing in service training and on-the-job training in the operation and routine maintenance of automated vending/merchandising equipment to Licensed Managers who are Blind or visually impaired or to lower level staff.
• Ensuring vehicle has appropriate levels of parts inventory, tools and restock as needed.
• Managing parts inventory for automated vending/merchandising equipment in a clear, safe and orderly condition; maintaining appearance and order of work area.
• Using a variety of hand and power tools such as hammer, drill, power screwdriver, skill saw or soldering irons to perform duties.
• Lifting and loading equipment and machines (100+ pounds) on and off vehicle at customer location and in-warehouse, both with and without assistance; utilizing forklifts, dollies or other tools to load/unload equipment.
• Following agency standards and documentation guidelines in writing and filing reports, preparing repair cost estimates, and recommending parts for order/re-order; maintaining daily records of equipment/parts/merchandise distributed and preparing required maintenance schedules and reports.
• Following prescribed safety measures and procedures.

Level I
- This is the entry level for this job family where the employee will receive training in and be responsible for the setup, repair, maintenance, troubleshooting and removal of various automated and/or merchandising equipment used in the Business Enterprise Program; will be responsible for maintenance of parts inventory; will learn program and agency documentation guidelines; will keep workspace clean and organized;

will establish and maintain effective relationships and communication with others including Licensed Managers and their staff and will learn techniques for safe operation and movement of equipment including tools and heavy equipment, and operation of forklifts and vehicles.

Level II
- This is the career level where employees are responsible for performing all functions related to the position. This level may act as the Lead Technician assigning work to others, performs problem resolution regarding equipment and consults with manufacturers for quality assurance of vending/merchandising equipment. Develops, plans and coordinates logistics for purchase and installation of new equipment and/or vending facility locations.

Advises agency staff and manufacturers on design and need for adaptations on current and/or new equipment for Licensed Managers who are Blind or visually impaired. May be responsible for training, providing expertise or supervision of lower level staff.

Knowledge, Skills, Abilities and Competencies required at this level include knowledge of electrical, mechanical, automated vending and/or merchandising systems; of mechanical concepts of troubleshooting and repairing appliances; of small business management; and of the installation and repair of subassemblies such as coin machines and bill acceptors.

Ability is required to perform basic household repairs in plumbing, circuits, fuses and electrical components; to operate hand tools and power tools; to work independently and use sound judgement; to solve problems; to follow both written and verbal instructions; to pay attention to details; to establish and maintain effective working relationships with others; to advise Licensed Managers on equipment usage; to write reports;

and to provide good customer service.

In order to operate state-owned vehicles in the performance of regularly assigned duties, some positions may require that the successful applicant possess a valid Oklahoma driver's license at the time of appointment.

Walk, sit, stand for extended periods of time, bend at waist and knees, performs overhead reaching, stooping, stairs, and driving of state owned vehicles. Available to work extended hours when assigned.

The Department of Rehabilitation Services has determined that some positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.

Position may be filled at Level I or II.

Position is located in the Division of Services for the Blind and Visually Impaired
- Business Enterprise Program - in Oklahoma City (SBVI
33).

Essential…