Adjudicator

Job Title and Posting Information

Adjudicator Agency 290 Employment Security Commission Supervisory Organization Employment Security Commission‑Will Rodgers Memorial Office Building— Job Posting End Date:
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59PM on the day prior to the posting end date above.

Full/Part‑Time:
Full time

Job Type: Regular Compensation

Annual Salary: $45,000.00–$48,796.80 (based on education and experience)

Full‑time Salary: $45,000.00–$48,796.80 annual (based on education and experience)

Primary

Working Hours:

M‑F; 8:00am–5:00pm

FLSA Status:
Non‑Exempt

Location:

Oklahoma City, OK or Tulsa, OK

Travel:
None

Supervisory:
No

The State of Oklahoma offers a comprehensive Benefits Packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Essential Functions

• Measures to ensure due process to employers and claimants according to the state guidelines as noted in the OESC Act, and federal guidelines as noted by the United States Department of Labor (USDOL).
• Conduct fact‑finding with claimants and employers via phone, mail and e‑mail to gather information needed to issue a non‑monetary decision that meets benefits, timeliness and quality measures as prescribed by the guidelines of the USDOL.
• Add potential issues when deemed necessary for the adjudication process (or release them).
• Enter claimant over payments; ensure proper and complete documentation is in the file for the appeal process.
• Responsible for the completion and accuracy of all data entry into the computer system and to the Claim Record Card of each file.
• Data should be entered completely and accurately, and all non‑monetary determinations should be written in a manner that can easily be understood by both claimants and employers.
• Follow the required OESC’s safety / security protocols.
• Participate in required Division training regimen.
• On‑site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on‑site office resources.

These job functions, responsibilities and activities may change at any time with or without notice.

Knowledge of current economic and social problems, human relations, community and social service providers, principles of interviewing, social assistance requirements, applicable laws, rules and policies, one‑stop workforce initiatives, U.S. Department of Labor one‑stop workforce initiative as it pertains to the collaboration of numerous partners providing employment supportive core services to enhance Oklahoma’s workforce, laws and regulations of public employment service, unemployment compensation, job training, and social services programs.

• Excellent verbal and written communication skills expressing ideas clearly and concisely.
• Ability to deal effectively and courteously with people.
• Exercise good judgment in evaluating eligibility requirements.
• Exercise good management in evaluating case management situations.
• Interpret state and federal laws and regulations pertaining to veterans’ programs, social services, and employment and training activities.
• Understand economic trends, social service programs, and psychology.
• Anticipate, identify and resolve problems.
• Prepare basic reports.
• Analyze and resolve complex situations.
• Perform highly independent work.
• Make independent decisions.

Work is typically performed in the office setting with climate‑controlled settings and exposure to noise levels determined by the office environment. While performing the duties of the…