Dispatcher (Transportation

Position: Dispatcher (Transportation)
As a member of the C&S Wholesale Grocers family of companies, Spartan Nash is a food solutions company that delivers the ingredients for a better life  A distributor, wholesaler and retailer with a global supply chain network, Spartan Nash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e commerce retailers, U S  military commissaries and exchanges, and the Company's own brick and mortar grocery stores, pharmacies and fuel centers

Ready to contribute to the success of our food solutions company? Apply now

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* Location:

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* 1101 SE 59th Street   Oklahoma City, Oklahoma 73129

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* Position Summary:

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* This role is responsible for dispatching driver schedules/routes and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service

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* Schedule:

Subject to Change *
* Sunday 6:00 AM   6:00 PM

Monday 6:00 AM   6:00 PM

Tuesday 6:00 AM   6:00 PM

Wednesday 6:00 AM   12:00 PM  noon

** Here's what you'll do:*
* + Responsible for dispatching driver schedules/routes for load pick up and deliveries and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service

+ Ensure timely follow up, resolution and response to any route planning or delivery timing issues that may arise; work with Transportation Supervisors as appropriate

+ Maintain and update the department dispatch/communication log/software according to department procedures

+ Ensure information is accurate and up to date to ensure drivers understand all requirements for the scheduled delivery/pick up  i e , equipment/truck/trailer used, delivery location, pick up/delivery time and documentation procedures, etc   at all times during the dispatch shift

+ Review, verify and process driver delivery paperwork

+ Ensure adherence to company safety and sanitation policies and procedures, as well as all DOT rules and regulations

+ Develop and maintain good working relationships with customers and drivers

+ May assist with coordinating delivery changes, monitoring on board computers, log reports and maintenance schedules, and submitting necessary information to payroll clerk

+ Work with Transportation/Logistics team to schedule appointments and assist the drivers with questions or issues related to delivery appointments

+ Additional responsibilities may be assigned as needed

** Here's what you'll need:*
* + Associate's degree  Preferred  in Business Administration or college coursework in Business Administration or Supply Chain or other related area

+ High school diploma or GED  required

+ Two years of logistics/transportation experience  Must have basic knowledge of dispatch operations

+ Good written and verbal communication skills and customer service skills; ability to interact with associates at all levels and external customers

+ Must be able to work in a fast paced environment

+ Must be detail oriented, organized and able to prioritize and multi task

+ Good problem solving and follow up skills

+ Working knowledge of logistics operations

+ Proficient in MS Office  Excel and Word  

+ Basic knowledge of DOT  Department of Transportation  regulations and familiarly with transportation systems, Cadec experience preferred

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* Physical Requirements:

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* The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

May be required to lift and/or move 20 pounds  The associate is frequently required to sit/stand/walk  While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed…