Deckhand - Oklahoma River Cruises

Get Ready to Go Beyond with Land & Sea

Grounded in our core values—integrity, a strong work ethic, and meaningful relationships—Land & Sea operates internationally across 11+ locations with 8 trusted partners, focusing on three key segments:
Marine, Destinations, and Advisory.

We excel in delivering through contract services, driving value for clients and partners, and setting new industry standards—with a proven team dedicated to execution.

Pay - $14.00 per hour

The Deckhand provides our guests with the highest level of customer service. The Deckhand sells tickets, refreshments, and merchandise; handles mooring lines for docking and undocking; performs custodial and maintenance tasks; and monitors the river, vessel, and passengers to ensure safety.

• Safety First – safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the Company’s safety culture.
• Provide a professional level of customer service.

• Monitor river, vessel, and passengers to ensure safety during vessel operations.
• Participate in onboard training and routine drills.
• Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Safety Data Sheets (SDSs) (as required).
• Report safety related concerns.

• Handle mooring lines to dock or undock the vessel and transit locks.
• Sell tickets, beverages, food, and merchandise.
• Responsible for ticketing equipment, inventory, and cash.
• Provide refreshments, including alcoholic beverages at times, to guests.
• Perform lookout duties while underway, including watching for other vessels and monitoring the river for potential unsafe conditions.
• Assist in boarding and disembarking of passengers.
• Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
• Perform cleaning and custodial tasks of the vessels and property.
• Perform maintenance tasks as assigned and minor engineering repairs and rounds as directed.
• Seek the highest levels of quality and professionalism.
• Work to achieve the highest levels of performance and productivity.
• Communicate cruise information and promotions to guests.
• Seek continuous improvement.

The majority of work is performed in a marine environment in outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level. Marine operations are subject to varied wake and motion.

• Understand the Employee Handbook and adhere to policies.

• Understand and comply with the Safety Management System (SMS).
• Understand and comply with Standard Operating Procedures (SOPs).
• Maintain Crew Qualification binder.

• Collaborate with other Company personnel to remain attentive to regulatory requirements and alert to regulatory changes.
• Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist Captain in ensuring vessel is in an inspection-ready condition at all times.

• Present professional level of customer service and appearance to all clients, both internal and external.

• Responsible for handling money and balancing money bags.

• Generate settlement and recap reports.
• Generate reports on incidents, near-misses, hazardous conditions, and non-conformities as necessary.

• Perform other duties as assigned.

• Previous customer service…