Fulfillment Assistant Manager

We're looking for a hands-on Fulfillment Assistant Manager to drive daily fulfillment execution, help maintain inventory accuracy, and ensure orders are processed accurately and on time in a lean, fast-paced environment. This role leads a small core team for most of the year and steps into a larger leadership role during peak season (Nov-Dec).

Working closely with the E-commerce Fulfillment Senior Manager, you'll execute operational priorities, improve processes, and ensure a high level of accuracy and efficiency across all fulfillment activities. This is a  player-coach  role - ideal for someone who leads from the floor, takes ownership, and thrives in a fast-moving environment.

$55,000 - $65,000

• Lead daily fulfillment operations (receiving, put-away, picking, packing, shipping, returns) and work alongside the team to ensure accurate, on-time order processing
• Troubleshoot issues in real time to maintain efficient workflow and throughput
• Maintain inventory accuracy through receiving, cycle counts, and physical inventories; monitor stock levels, support forecasting, and resolve discrepancies
• Lead, coach, and hold accountable a core team of 3-6 associates; set expectations, provide feedback, and foster a positive, results-driven culture
• Partner closely with the E-commerce Fulfillment Senior Manager to execute priorities, improve workflows, and implement new processes and systems
• Lead hiring, onboarding, and training of seasonal staff; scale operations and provide leadership during peak season (Nov-Dec)
• Track performance metrics (order accuracy, on-time shipping, productivity); drive continuous improvement in efficiency, organization, and workflow
• Maintain a safe, clean, and organized warehouse; ensure adherence to safety standards
• Adapt to changing business needs and take ownership of additional operational priorities as required

• 3-5 years of experience in warehouse, fulfillment, or distribution operations in a fast-paced environment
• At least 1-2 years in an Assistant Manager (or equivalent) role with direct ownership of daily operations and team performance
• Proven ability to lead and hold accountability for team performance (typically 3-10+ employees) in a hands-on, floor-based environment
• Strong working knowledge of core warehouse functions receiving, put-away, picking, packing, shipping, and returns
• Demonstrated experience maintaining inventory accuracy, including cycle counting, discrepancy resolution, and organization of physical inventory
• Experience using a Warehouse Management System (WMS) and Excel (or similar tools) for tracking, reporting, and operational decision-making
• Background in e-commerce or high-volume order fulfillment environments
• Experience hiring, onboarding, and training employees, including seasonal staff
• Track record of identifying and implementing process improvements to increase efficiency, reduce errors, and improve workflow (Lean or similar approaches)
• Ability to operate with a high level of ownership - solving problems, making decisions, and driving results without constant oversight
• Comfortable working in a lean, hands-on environment and scaling operations during peak season (Nov-Dec)

• Associate's degree in supply chain, operations, logistics, or a related field, or equivalent hands-on experience, preferred.

A four-time winner of the Metro 50 award, which honors them as one of Oklahoma City's fastest-growing private companies. Home Wet Bar  has also been recognized nationally as one of the Inc. 500/5000 fastest-growing companies in America four times and by Newsweek Magazine as the best of the best in e-commerce two years running.

Our secret to success? We have an amazing team that creates incredible products that our customers love and other retailers want to sell. We acquired our first customer in 2004, and today, we create 250,000+ gifts a year, shipping those directly to the gift recipient for a variety of well-known brands.

• 401(k) match
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off Two weeks paid time off per year (increases up to four weeks).
• Paid holidays
• Continued education program paying up to $3,600
• Employee discounts