Assistant Distribution Center Operations Manager

Assistant Distribution Center Operations Manager

Metro Shoe Warehouse – Oklahoma City, OK

Metro Shoe Warehouse is looking for an Assistant Distribution Center Operations Manager to join our growing fulfillment team in Oklahoma City.

Our Distribution Center supports multiple areas of our business, including our local retail stores, e-commerce customers, and a significant Amazon business. We regularly ship inventory to and receive inventory from Amazon Fulfillment Centers (FBA), replenish our retail stores, process online orders, receive merchandise from vendors, and manage inventory throughout our distribution network.

This is a hands-on leadership position for someone who enjoys a fast-paced environment, solving problems, working with a team, and making sure the right product gets to the right place—accurately and on time.

The Assistant Operations Manager will work alongside our Distribution Center team while helping oversee daily operations, employees, inventory flow, receiving, picking, packing, shipping, Amazon/FBA shipments, and overall warehouse efficiency.

The ideal candidate is someone who can lead from the floor
. This is not a desk-only management position.

You will spend significant time working alongside the team, learning our systems and processes, identifying problems, helping employees succeed, and making sure daily priorities are completed accurately and efficiently.

Because our business is heavily dependent on Amazon and e-commerce, priorities can change quickly. The ability to stay organized, communicate clearly, and adjust to changing workload and shipping requirements is extremely important.

• Oversee and participate in the daily distribution of inventory to Metro Shoe Warehouse retail locations based on replenishment requirements.
• Oversee and participate in the daily preparation and shipment of inventory to Amazon Fulfillment Centers (FBA).
• Oversee fulfillment of online customer orders and ensure orders are picked, packed, labeled, and shipped accurately and on time.
• Receive incoming merchandise from vendors and accurately process inventory into the company's warehouse management system.
• Identify, document, and communicate vendor shortages, overages, damages, and other receiving discrepancies.
• Sort and distribute incoming and outgoing freight.
• Assist with loading and unloading trucks, pallets, cartons, and merchandise.
• Maintain accurate inventory movement throughout the Distribution Center.
• Ensure merchandise is properly located, binned, picked, transferred, and shipped.

• Help manage the daily flow of merchandise moving to and from Amazon Fulfillment Centers.
• Prepare Amazon shipments according to required shipping, labeling, carton, and routing requirements.
• Monitor shipment accuracy and help resolve issues involving incorrect quantities, labels, cartons, inventory, or shipping requirements.
• Help identify and correct inventory discrepancies that could affect Amazon or e-commerce fulfillment.
• Understand the importance of deadlines and accuracy when working with Amazon and other e-commerce channels.
• Assist with Amazon-related operational projects and process improvements as the business continues to grow.

Previous Amazon/FBA experience is a plus, but not required. We are willing to train the right candidate who has strong warehouse, inventory, leadership, and problem-solving skills.

• Become proficient in Metro Shoe Warehouse's WMS, inventory, binning, and handheld systems.
• Accurately perform inventory transactions using handheld devices and warehouse systems.
• Assist with cycle counts, inventory audits, and researching inventory discrepancies.
• Utilize technology to improve inventory accuracy and operational efficiency.
• Work with RFID processes and other inventory-control technology as applicable.
• Maintain accurate documentation and records related to inventory movement and warehouse activities.

• Lead and work alongside Distribution Center Associates and Leads to accomplish daily operational goals.
• Train new employees on warehouse procedures, safety, inventory systems,…