Accounts Receivable Specialist

Our clients is seeking an experienced Accounts Receivable Specialist to join its corporate accounting team. This position is responsible for maintaining customer accounts, accurately applying payments, monitoring outstanding balances, and supporting timely collection efforts across multiple locations.

The ideal candidate is organized, detail-oriented, and comfortable communicating with customers and branch personnel to resolve account discrepancies. This individual must be able to manage multiple priorities while providing professional and responsive customer service.

• Maintain accurate and current customer account information.
• Prepare and issue customer invoices, statements, and related documentation.
• Post and apply cash receipts, checks, credit card payments, ACH transactions, and other customer payments.
• Research and resolve unapplied payments, short payments, over payments, deductions, and account discrepancies.
• Monitor accounts receivable aging reports and identify past-due balances.
• Contact customers regarding outstanding invoices and follow up on payment commitments.
• Perform collection activities in a professional, respectful, and consistent manner.
• Document collection efforts and maintain accurate notes regarding customer communications.
• Reconcile customer accounts and respond to billing and payment inquiries.
• Work with branch personnel, sales representatives, and management to resolve disputed invoices and account issues.
• Process credit memos, adjustments, refunds, and account corrections with appropriate approval.
• Assist with customer credit applications and maintain supporting documentation.
• Prepare accounts receivable reports and provide updates to accounting and management.
• Support month-end close by reconciling accounts receivable activity to the general ledger.
• Maintain organized records in accordance with company policies and audit requirements.
• Identify opportunities to improve billing, cash-application, and collection processes.
• Assist with audits, special projects, and other accounting responsibilities as assigned.

• High school diploma or equivalent required; associate’s or bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
• Two or more years of accounts receivable, billing, cash-application, collections, or related accounting experience preferred.
• Experience working in a multi-location, distribution, building-materials, retail, or inventory-based organization is helpful.
• Proficiency with Microsoft Excel, Outlook, and accounting or ERP systems.
• Familiarity with customer credit, lien documentation, or construction-related accounts receivable is a plus.

• Strong attention to detail and commitment to accuracy.
• Effective organization and time-management skills.
• Ability to manage a high volume of customer accounts and transactions.
• Strong communication and customer-service skills.
• Confidence discussing past-due balances and resolving sensitive account issues.
• Ability to research discrepancies and follow issues through resolution.
• Sound judgment when handling confidential customer and financial information.
• Ability to work independently and collaborate effectively with accounting, sales, and branch personnel.