Student Worker - Enrollment Operations

Location: Oklahoma City

POSITION SUMMARY:

Assist the Operations & Support Services team in processing student requirements and requests during the admissions process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process student file documents in the database (applications, transcripts, test scores, etc.).
• Assist OPS team with prospective student inquiries.
• Receive incoming calls at the Welcome Center as needed.
• Other office duties as assigned by Ops and Support team.

QUALIFICATIONS:

• Current student at MACU.
• Hold 12+ credit hours for the semester.
• Minimum GPA of 2.5.
• Proper phone etiquette.
• Good social and verbal skills.
• Detail-oriented and reliable.

EDUCATION and/or

EXPERIENCE:

High school diploma.

COMPUTER

SKILLS:

Proficient in Microsoft Suite. Willing to learn Jenzebar and JRM Salesforce.

PHYSICAL DEMANDS:

Sitting for extended periods, occasionally standing or walking, and having the ability to lift and carry objects up to a maximum of 20 pounds.

WORK ENVIRONMENT:

Energetic and social atmosphere. Must be able to work in a multi-person office space as well as the Welcome Centers. Positive people who can handle conflict resolution and provide guidance over the phone are required.