Director of Food & Beverage

Director of Food & Beverage

The Food & Beverage Director is responsible for overall supervision and administration of the F&B Departments at each Casino location. They are responsible for all outlets within the department including the Restaurant/Diner/Concessions, Bars, Beverage Centers, and onsite or offsite Special Events. This position organizes the department for effective and efficient service, with high quality and consistent products, as well as overall coordination and control of the Food and Beverage operations as relate to, personnel and operating procedures, in addition maintaining compliance with Oklahoma State Health Department requirements for cleanliness, hygiene, and food storage and production.

Also ensures that all guidelines are followed in accordance with gaming regulation, as pursuant to the (NIGC) Minimum Internal Control Standards (MICS), State Gaming Compact and all Policy and Procedure, Tribal Internal Controls Standards (TICS). It is also important that the Director respects the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority (OMDA).

Develops and implements Food & Beverage Department policies and procedures.

Develops and implements work schedules. Performance standards, plans, and/or programs to ensure effective and efficient services and delivered by all department staff.

Determines food, liquor, labor, and overhead costs. Responsible for assigning prices to assorted items on the menu. Analyzes department budget and operational expenses to identify areas in which reductions can be made and efficiencies maximized.

Approves menus, drinks and recipes for all outlets and banquet functions.

Monitor food and preparation methods, portion sizes and presentation of food to ensure food is prepared and presented in an acceptable manner. Ensures the quality and consistency of food products.

Confers with Marketing Department to develop advertising, publicity, and menus to appeal to guests and attract patronage.

Develops, implements, and complies with planning and budgeting efforts.

Reviews all point-of-sale transactions to ensure established procedures are followed and procedures are in place to prevent fraud or theft.

Ensures departmental compliance with all health, safety, and preventive maintenance standards.

Develops menus/specials targeting all groups of guests/players.

Maintain a working knowledge of local restaurants and bars, which may impact business.

Resolves problems that are within the positions scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the Executive Management Team.

Reviews the work activities of team members to ensure that work is being performed with the standards established by management and company policies.

Maintains excellent working relationships with other department's staff, vendors, and suppliers.

Ensures that all functions and duties are maintained in a professional and efficient manner by all department personnel.

Ensures that all department personnel are trained, coached, and counseled to meet the standard requirements of their positions.

Remains alert to any unusual or questionable activity by casino team members, vendors, or guests and takes appropriate action to correct the situation within established policy and procedures.

Perform other duties as assigned by Executive Management.

Monitors all relevant activities of the department, to ensure that all applicable laws, rules, regulations and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Otoe Missouria Gaming Commission (OMGC) are understood and enforced by departmental personnel.

Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.

Performs all duties in accordance with company core values, objectives of the Otoe Missouria Tribe, internal policies and procedures, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

Ensures assigned staff are aware of, understands and complies with regulatory requirements and enforces regulatory standards through discipline when necessary.

Maintains the Departmental Shift Log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.

Provide support and leadership direction to individuals directly reporting to this position in accordance with organizational chart.

Ensures an appropriate number of qualified Team Members are recruited for and retained to ensure services offered exceed the expectations of external and internal guests as well as regulatory requirements.

Responsible for the selection, training, and performance of assigned staff. May recognize, reward, discipline, promote and/or terminate Team Members within the area of…