Strategic Supplier Relationship Manager (Singapore, UK

Job Summary

This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem.

Job Summary

This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem.

The SCM Professional Services Team is looking for a candidate with strong experience in Strategic Supplier Relationship Manager / Professional Services (Management Consulting, Legal, Audit, Insurance, etc.) with the seniority and credibility to engage and influence Senior Leaders across the Organisation, while leading strategic value based relationships with the Bank’s most strategic Professional Services suppliers. This role drives strategic alignment, commercial value, and long-term partnerships that support resilience, innovation and growth.

• Act as the primary executive point of contact for designated Strategic Professional Services Suppliers, maintaining strong, collaborative, and value based relationships.
• Formulate and implement comprehensive strategies for Standard Chartered’s Strategic Professional Services Suppliers aligned with overall business objectives, demand management, and contractual obligations.
• Identify and evaluate potential new Strategic Suppliers.
• Develop and maintain strong, collaborative relationships with designated Strategic Suppliers - fostering a culture of partnership and mutual growth, identifying opportunities for innovation and value creation.
• Drive joint business planning sessions, strategy setting, performance reviews, innovation pipeline, and continuous improvement initiatives with the designated Strategic Suppliers.

• Coordinate senior leaders / executive sponsors meetings agenda and content, aimed at identifying value generation opportunities and strategic alignment with the Bank.
• Establish, monitor and report supplier KPIs, scorecards and service performance for designated Strategic Supplier, working closely with the Contract Management Services team, contract owners and executive sponsors.
• Lead root cause analysis for Strategic Suppliers for long term or material performance issues and implement corrective actions.
• Identify and drive cost reduction / value generation opportunities, value engineering initiatives, and supply chain efficiencies with the designated Strategic Suppliers.
• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable

• Proactively identify and assess supply chain risks, developing mitigation strategies to ensure business continuity.
• Monitor geopolitical, economic, and industry trends that could impact the Strategic Supplier performance or availability.
• Ensure contingency and resilience plans for critical services are of the highest quality
• Exercise senior judgement in identifying, escalating, and mitigating material third party risks, ensuring alignment between regulatory obligations, service resilience, and commercial outcomes.
• Maintain high standards of data quality across Strategic Supplier metadata.
• Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio.

• Act as a subject matter expert on Strategic Supplier capabilities and market dynamics, with deep understand of the related industry and key providers.
• Facilitate effective communication and problem-solving between business teams and Strategic suppliers.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business…