Guest Service Agent
Job in
Catoosa, Rogers County, Oklahoma, 74015, USA
Listed on 2026-06-08
Listing for:
Cherokee Nation Businesses
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
Overview
Ready to be the heart of the guest experience? Cherokee Nation Entertainment is seeking a Guest Service (Call Center) Agent to be the welcoming voice and helpful hand for our valued guests. If you're a master communicator with a knack for making people feel special, and you thrive in a fast-paced environment where weekends and holidays are your time to shine, then this full-time role is for you.
Responsibilities- Be the first impression and lasting memory for guests by handling incoming calls and guiding guests through hotel and restaurant reservations, concert ticket sales, and general inquiries about our exciting properties, amenities, and promotions.
- Accurately and efficiently fulfill requests, maintain precise records, and enthusiastically promote the benefits of the One Star Rewards program.
- Serve as the go-to resource for navigating the website and phone app, while maintaining a positive and professional attitude.
- Master communicator with a knack for making people feel special.
- Ability to thrive in a fast-paced environment, including weekends and holidays.
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