Drop and Count Team Member
Listed on 2026-06-06
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Entertainment & Gaming
Casino, Gaming Manager, Online Gaming / Sports Betting, Customer Service Rep
Position Summary
The Drop and Count Team Member is responsible for the accurate, efficient, and secure collection, sorting, counting, and recording of casino currency, chips, and other financial instruments. This role ensures the integrity of all financial transactions through adherence to established procedures, internal controls, and regulatory requirements. Team Members work collaboratively to facilitate both the drop and count processes while maintaining the highest standards of confidentiality, security, and accuracy.
Qualifications- High school diploma or G.E.D., cash handling experience, and excellent mathematical and clerical aptitude required.
- One (1) year count room experience and proficiency with computers and currency counters preferred.
- Ability to multitask and work as part of the team and to promote a cooperative approach between departments.
- Must have good written and verbal communication skills, multitasking skills, and the ability to adapt.
- Must be able to acquire and maintain extensive knowledge of TICS and applicable gaming regulations.
Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D. All applicants must successfully pass a pre-employment drug screening prior to beginning employment. Must be at least 18 years of age.
Physical RequirementsPosition requires the ability to stand for extended periods of time, stoop, bend, twist , pull/push over 50 pounds, and lift up to 35 pounds regularly. Must have good dexterity and grip, be able to work quickly and move fast, and have good hand-eye coordination.
Work EnvironmentGrand Lake Casino is a drug and alcohol-free workplace;
Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and confined spaces, and bright flashing lights.
Position requires flexibility to work any shift including weekends and holidays.
Compensation- Drop and Count Team Members are paid for 10 hours for each qualifying day worked.
- A qualifying day is a day worked in which the staff member is on-time for their shift (with a 7-minute grace window) and completes all required duties.
- Any time missed that does not exceed one hour for that day, due to tardiness or leaving early, will be deducted from the hourly compensation for that day.
- If more than one hour of schedule time is missed, the staff member will only be compensated for actual hours worked for that day.
- If a team member is required to come in on their day off for a meeting or a non-scheduled drop, they will be paid for actual hours worked at their regular rate of pay.
- Overtime compensation will only apply to hours physically worked that exceed 40 hours in a given workweek.
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