Players Club Supervisor. Watonga LilyLifestyle

Full Time | Watonga

The Player's Club Supervisor is under the direct supervision of the Player's Club Manager. The Player's Club will support the Player's Club Manager in carrying out Player's Club policies, programs and practices within the department as set forth by the Player's Club Director: including planning, organizing, developing, implementing, coordinating within the department.

• Minimum High School education or GED or equivalent combination of training and experience with willingness to obtain training as requested.
• Must pass pre-employment drug test
• Must have related experience and/or training or equivalent combination of education and experience.
• MS Office Tools experience; knowledge of computer systems and/or communication systems.
• Excellent verbal and written communication skills
• Must maintain valid Cheyenne-Arapaho Gaming License
• Must have reliable transportation.

• Requires morning, afternoon, and evening shifts. Monday through Sunday, including holidays and/or special events.
• Request to be scheduled off for a specific day requires advance notification and approval by manager

• Provide excellent customer services to all casino requests and Player's Club members.
• Accurately maintains databases through club membership, redeems points for amenities.
• Provide guests with promotional and general casino information.
• Communicates with guests and casino personnel the benefits of the Player's Club Rewards Program.
• Cross sells property events and amenities.
• Creates an exciting atmosphere for each guest following casino customer service standards.
• Operates as a team and maintains positive attitude.
• Makes suggestions to streamline processes and improve the guest experience.
• Complies with all policies and procedures.
• Communicates with Player's Club Supervisor and Manager.
• Must exhibit STAR Treatment to all customers and co-workers.
• Other duties as assigned by Manager.

None

• Sitting and standing continuously to perform job functions for a full shift with breaks.
• Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting, pulling and finger dexterity.
• Move objects up to and exceeding 25lbs with reasonable accommodations.
• Casino environment (exposure to cigarette, cigar and pipe smoke; bright flashing lights; loud mechanical noises and crowds)

None

All areas of casino with a security escort.

Negotiable

The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law.

None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.