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Count Team Clerk

Job in Quapaw, Ottawa County, Oklahoma, 74363, USA
Listing for: Downstream Casino Resort
Full Time position
Listed on 2026-07-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino
Job Description & How to Apply Below
Location: Quapaw

Count Team Clerk

Job Category:
Finance

Full-Time

On-site

Quapaw, OK 74363, USA

Description

Essential Functions and Responsibilities:

  • Fully responsible for counting and balancing all currency/coins received from various live games, slot bill validators and other revenue envelopes.
  • Opens pit boxes, sorts and counts the currency inside the box using the money counting machine.
  • Inputs totals by box number or table number in the computer.
  • Compares total fill and credit, openers and closers with the system generated reports.
  • Opens the revenue envelopes, sorts and counts the currency inside using the currency counting machine.
  • Compares total amount of currency in the revenue envelope against amounts recorded on envelope and records any variance.
  • Opens slot validators, sorts and counts the currency inside the validators using the currency counting machine.
  • Sorts and bundles all soft currency according to denomination.
  • Totals and balances the same against the computer totals and with Accounting. Matches the white and yellow copies of jackpot and fill slips.
  • Prepares all the necessary reports in accordance with the state gaming regulations and company policies and procedures.
  • Remits all tallied soft currency to the Cage and the necessary reports to Accounting.
  • Maintains the general cleanliness of the soft count room at all times. Performs other duties as may be assigned.
  • Ability to read and comprehend simple instructions and memos.
  • Ability to; add, subtract, multiply and divide in all units of measure.
  • Ability to carry out detailed oral or written instructions; and ability to deal with problems involving a few concrete variables in standardized situations.
  • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  • Attends all necessary training meetings.
  • Assist in other projects, as directed.
  • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
  • Outstanding example of and a credit to Downstream Casino Resort

Qualifications/Requirements:

  • Must be a minimum of 18 years of age or older upon employment.
  • High school diploma or its equivalency required.
  • At least six (6) months of experience in cash handling, previous operation or knowledge of currency counter preferred, perform basic math skills.
  • Carry out a wide range of financial transactions and handle any paperwork that may be required.
  • Use adding machines, and computers to calculate and record transactions.
  • Establish and maintain effective working relationships with staff.
  • Understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures.
  • Must follow a number of rules and regulations related to their handling of money.
  • Experience in handling money or previous casino employment is preferred.
  • Prospective gaming workers are sometimes required to pass a basic math test, and they must be careful, orderly, and detail-oriented to avoid making errors and to recognize errors made by others.
  • These workers also should be discreet and trustworthy because they frequently come in contact with confidential material.
  • Good customer service skills and computer proficiency are also necessary for this occupation.
  • Proof of eligibility to work in the United States.
  • Must present a well-groomed and professional appearance.
  • Must possess excellent communication skills.
  • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
  • Ability to write routine correspondence and to speak effectively to the public, employees and customers.
  • Must have the ability to deal effectively and interact well with the customers and employees.
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
  • Must be able to be approved for and maintain a valid gaming license.
  • Work nights, weekends and holidays as required.
  • Employment is contingent upon a favorable outcome of a background…
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