First Council Table Games Dealer; plus tips; average tip rate

First Council Table Games Dealer

This position is responsible for the integrity of all Table Games. Responsible for the overall maintaining of excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace. Require attention to quality guest services skills and exceptional teamwork.

Primary responsibility is to deal table games as directed by the department management, policy, and procedure. Always maintains a continuous awareness of card location and conditions ensuring the security of the game.

Exchange guest currency for chips and deposit paper currency in the proper container, verify all fills, credits, table openings, and closing to ensure proper accounting purposes.

Be able to explain to guests the house rules, such as game rules and betting limits. Maintain familiarity with all games used as well as strategies and tricks employed in those games.

Demonstrate knowledge of all departmental gaming policies and procedures

Responsible for protecting the integrity of the game and the casino assets, protecting the chip rack and cards while performing job functions.

Remains alert to any unusual or questionable activity by casino Team Members, vendors, or gaming guests and takes appropriate action to correct the situation within established policies and procedures and completes reporting process as required. Refers disputes or issues to supervisors.

Greet guests and team members eagerly upon arrival at the casino/hotel, always maintain a proactive guest service approach. Be able to assist with guest questions by being knowledgeable regarding all promotions, events, specials, areas, and locations of casino.

Maintaining attendance to ensure Casino and Guest has necessary coverage to provide excellent guest service standards. Maintain flow of assigned rotations of the pit.

Ensure that all functions and duties are maintained in a professional and efficient manner.

Perform other duties as assigned by Departmental Management.

Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act.

Makes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.

To perform these jobs successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Individuals must be at least 18 years of age.

High School Diploma (or equivalent). Casino Table Games experience preferred, however not required. An equivalent combination of Customer Service and Communications experience preferred.

Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks, this includes working more than a scheduled shift if necessary.

Read, write, and speak the English language. Read professional publications, memos, emails, logs, newsletters, and documents.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among unrelated events).

Selective Attention -- The ability to concentrate on a task over a period without being distracted.

Protect the Company's value by keeping information confidential.

Perform assigned tasks under supervision. Follow written and verbal instructions.

Establish and maintain positive relationships with other Team Members. Work well alone or within a team.

Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.

Must be willing and able to workdays, nights, weekends, and holidays.

Must be able to provide the following cards or work authorization documents:
All documents required to show the incumbent is eligible to work in the United States. Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission. It is the responsibility of the Team Member to always have all appropriate document(s) current and valid.

Otoe Missouria Gaming License

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of these jobs. While performing the duties of the job, the Team Member is regularly required to talk or listen. The Team Member is also…