Floater, Finance & Banking

OKC - Nichols Hills, 7400 N Western Ave, Oklahoma City Region, Oklahoma, United States of America

Posted Tuesday, May 12, 2026 at 6:00 AM

Internal Deadline: 5/19/2026

Monday - Friday: 8:00 A.M. – 5:00 P.M.

Rotating Saturdays: 8:45 A.M. – 12:00 P.M.

Someone to provide excellent customer service while accurately and efficiently processing teller and new accounts transactions in accordance with RCB Bank policies and procedures and within regulatory requirements. Some to support branches across a specified region by filling staffing gaps and assisting locations experiencing increased transaction volume or temporary staff shortages. Someone responsible for upholding consistent customer service standards, maintaining strong fraud‑prevention awareness, and promoting products and services that enhance the customer’s banking experience, regardless of assigned branch.

Someone to help safeguard Bank assets by following established fraud‑prevention, cash‑handling, and security procedures.
Floaters are required to work a minimum of one (1) year in this position before applying for other internal positions.

• Provide Teller and CSR support at various branches based on staffing needs, adapting quickly to different branch environments, staffing structures, and operational workflows.
• Examine cash, checks, and other supporting documents to verify authenticity, identify potential fraud or suspicious activity, and to protect the Bank from financial/reputational loss; follow established escalation procedures when encountering unusual or irregular transactions.
• Open and service consumer and business deposit accounts, executing all CIP requirements and adhering to all applicable laws and regulations.
• Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed.
• Review account information, identification, documentation, and customer‑presented materials to identify inconsistencies, high‑risk indicators, or potential fraud; follow established procedures for escalating suspicious behavior, questionable documentation, or unusual activity.
• Ensure compliance with fraud‑mitigation practices.
• Balance drawer at the end of shift and report any outages to supervisor.

• Minimum one (1) year of proven customer service experience.
• Previous experience in banking and knowledge of banking processes.
• High school diploma or GED.
• Successful completion of teller and CSR essentials training programs after hire.

• Previous experience as a floater.
• Understanding of time accounts and IRAs.

• Medical Plan
• Prescription Drug Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Vacation and PTO
• 401(k)
• ESOP

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day. The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently.

The individual must be capable of working harmoniously with diverse personalities of co‑workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.