Teller - Carnegie

Location: Carnegie

Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Tellers process and record routing transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services.

Accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals

Cash checks

Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary

Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks

Process credit card cash advances

Assist in ordering, receiving, verifying, and distributing cash Answer customer inquiries and refer customers to the proper service are for issues that cannot be resolved at the teller line Providing additional products including cashier's checks, personal money orders

May be responsible for bank opening and/or closing

Maintains the highest level of confidentiality with all information obtained

Promotes the bank's products and services

Represent the Bank in a manner that maintains and expands positive relations with customers, potential customers and co-workers

Perform as a team member in allocating and coordinating the work flow Contribute to the fulfillment of department and company objectives and goals

Comply with all department and company policies, procedures and regulations

Other duties as assigned

Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees

Mathematical skills

Strong communication and organizational skills

Detail oriented, high degree of accuracy

Competence with computers, telephones, 10-key calculator and other office machinery

Ability to work in a fast-paced environment & under pressure as needed

Ability to make sound decisions.

Education & Experience High school diploma or GED equivalent preferred

Previous teller experience preferred but not required.

Minimum 1 year cash handling experience and 1 year customer service experience.

Hours Rotating schedule between 7:30am and 4:30pm Monday - Friday.
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