Medical Records Technician

Summary

Join the Indian Health Service and make a meaningful impact in Native communities. In this role, you will support vital healthcare operations that ensure patients receive timely, high‑quality care. If you’re looking for a rewarding career where your work directly supports patient services and community well‑being, we encourage you to apply.

• Scanning, indexing, and filing of non‑electronic medical and administrative information/forms.
• Maintains daily log of documents scanned, filed, and indexed.
• Responds to customer requests for information in a positive and efficient manner.
• Performs qualitative reviews on work performed by self and other scanned documents.

Selectee may be subject to a probationary period. U.S. Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. IHS Selectees must comply with the IHS Employee Immunization Policy related to vaccine‑preventable diseases. Successfully pass the E‑Verify employment verification check. Work schedule may include 24/7, holidays, and weekend schedules. Direct deposit must be set up for payment.

Physical effort is expended through prolonged sitting, standing, walking, stooping, bending, kneeling, lifting, reaching and pushing carts, and climbing stairs and step stools and ladders.

This position requires the successful completion of a federal background investigation as a condition of employment. Applicants must complete all required background investigation forms within five (5) calendar days of issuance.

This position requires a review of the applicant’s financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.

To qualify for this position, your resume must state sufficient experience and/or education to perform the duties.

• 4 years of education above high school with creditable education related to the position being filled.

• Health information management support functions, including reviewing medical records for completeness; preparing, scanning, indexing, and filing medical documentation into electronic health record systems;
• Conducting quality control checks of scanned records;
• Processing requests for release of information in accordance with privacy requirements;
• Maintaining medical record tracking logs;
• Retrieving and archiving records;
• Communicating with healthcare providers and staff to ensure accurate and complete patient records.

• Managed the review, scanning, indexing, and maintenance of patient medical records within an electronic health record system while ensuring compliance with HIPAA and Privacy Act regulations;
• Processed and fulfilled medical record requests from patients, providers, attorneys, insurance companies, and government agencies, ensuring proper authorization and documentation for release of information;
• Conducted quality assurance audits of scanned medical records to verify image accuracy, completeness, and proper patient association, reducing document errors and improving record integrity;
• Performed quantitative and qualitative analysis of medical records to identify missing documentation, obtain provider corrections, and maintain complete patient health records.

There are no specific education requirements. Applicants may substitute education for experience as described in the qualifications section.

If you believe you have a disability covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the assessment, you may request a reasonable accommodation. RA requests must be submitted prior to starting the assessment.

This position may be covered by a bargaining unit and has promotion potential to the GS‑6 grade level. Promotion is at management’s discretion and is not guaranteed. You will be evaluated in accordance with the OPM Merit Hiring Plan.