Patient Services Rep

Join our team as a day shift, full-time, Patient Services Rep (PSR) in Locust Grove, OK.

• Thrive:
  We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well‑being.
• People‑First:
  We prioritize your well‑being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better:
  We use advanced technology to support our team and enhance patient care.

• Utica Park Clinic, founded in 1982, is a multi‑specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across more than 80 clinics in Oklahoma.
• This is a multi‑faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertains their needs, and assists them in a timely and courteous manner. Answers the telephone promptly in a customer‑friendly manner.
• Collects and verifies accurate patient information and enters it into the registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

• High School Diploma or GED.

• Previous customer service experience.
• Previous medical office experience.