Unit Clerk

Job Summary

Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

• Communication
  - Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
• Secretarial
  - Maintains the flow of telephone communication through appropriate information gathering and relay.
• Documentation
  - Appropriately transcribes MD orders and pertinent patient information.
• Reception Services
  - Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients
  - Appropriately schedules patients for all needed services.
• Forms Management
  - Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times. Maintains daily logs and/or renewals for patient updates. i.e. DNR, Fall risk, etc.
• Unit Specific Competencies
  - See attached.
• Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
• Acts as preceptor for all orienting and new unit coordinator.
• Ensures that the documentation for admission, transfer and discharge processes are completed.
• Performs any other duties as assigned.

Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.

High School Diploma or equivalent education/experience.