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Players Services Associate

Job in Catoosa, Rogers County, Oklahoma, 74015, USA
Listing for: Cherokee Nation Entertainment
Part Time position
Listed on 2026-03-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Staff/ Venue Crew, Guest Services
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Catoosa

Be the friendly face of our course! Cherokee Hills at Hard Rock Hotel & Casino Tulsa is hiring a part-time Players Services Associate to greet guests with professionalism and warmth, answer questions, provide directions, and ensure smooth daily operations outside the Pro Shop—all while creating a welcoming, top-tier experience for every visitor.

Qualifications
  • High School Diploma or equivalent and one (1) year of experience in golf operations is preferred, or an equivalent combination of education and experience.

  • Advanced knowledge of the sport of golf.

  • Ability to work in a fast-paced environment.

  • Excellent customer service skills.

  • Ability to maintain a professional status with guests and vendors.

  • Excellent problem-solving skills.

  • Ability to maintain a close working relationship with management and co-workers.

  • Ability to obtain and maintain licensing by the appropriate gaming authority.

  • Must have and maintain a valid driver’s license.

Responsibilities
  • Picks up and drops off golf course guest in the parking lot.

  • Meets and greets guests with a smile, giving proper directions and information to the guests.

  • Keeps area free of trash and debris.

  • Picks up range baskets and balls.

  • Keeps cart fleet clean and in good repair.

  • No supervisory or management authority.

  • This position requires frequent standing and walking.

  • Must be able to lift and carry 50lbs.

  • Work is performed in an environment with moderate exposure to extreme temperatures, dirt, chemicals, and dust.

  • Performs other duties as assigned.

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Position Requirements
10+ Years work experience
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