Housekeeper, Hospitality ​/ Hotel ​/ Catering

Job Description

As a Housekeeper, you will be an essential part of our team, responsible for ensuring the cleanliness and comfort of our hotel for every guest. Your duties include thorough cleaning and sanitizing of guest rooms, replacing linens, restocking supplies, and maintaining cleanliness of hallways, public areas, and closets. A key part of your role is to act as a point of contact for guests, promptly and professionally responding to their questions and requests.

This position requires considerable physical effort, including standing, walking, and pushing heavy housekeeping carts for extended periods. You must be able to lift up to 50 lbs. and work a flexible schedule, including weekends and holidays.

• Thoroughly clean and sanitize assigned hotel rooms, including changing linens and cleaning and replenishing bathrooms.
• Prepare and organize housekeeping carts with all necessary supplies, including guest amenities, cleaning products, and linens.
• Maintain the cleanliness and order of hallways, public areas, and closets.
• Respond to guest questions and requests in a professional and friendly manner.
• Promptly report any damages, missing items, lost and found items, or maintenance issues to the appropriate supervisor or department.
• Ensure all employee access doors are kept closed at all times for security.

• A high school diploma or GED is required.
• A minimum of 2 years of housekeeping experience is preferred. An equivalent combination of education and experience may also be considered.
• Knowledge of cleaning chemicals, their proper usage, and safe storage.
• Knowledge of biohazards and the use of required personal protective equipment.
• The ability to maintain a professional demeanor and positive relationships with guests and other departments.
• A strong attention to detail and a willingness to learn.

• Health & Wellness: top‑notch health plans, 24/7 telemedicine access, and on‑site health clinics.
• Financial Security: generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work‑Life Balance: flexible spending accounts, maternity/paternity leave, and voluntary benefits.
• Performance incentives, referral rewards, discounts and holiday appreciation gifts.