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5-Star Front Office Supervisor - Resort Guest Experience
Job in
Bernice, Delaware County, Oklahoma, USA
Listed on 2026-08-10
Listing for:
Shangrilaok
Full Time
position Listed on 2026-08-10
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Shangri-La is seeking a Front Office Supervisor to oversee hotel operations and a team of agents, shuttle drivers, and housekeeping attendants during shifts. You will ensure guest satisfaction, uphold 5-star standards, and coordinate with Guest Relations and other departments for VIP guests.
The role involves supervising day-to-day Front Desk activities, training staff, handling guest complaints, and ensuring proper registration and checkout procedures.
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