Tour Guide

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Fair Oaks, IN, US

3 days ago Requisition

Position Summary:

The Tour Guide warmly welcomes guests and proactively offers them information on operations and answers questions.

Duties and Responsibilities:

Proactively greet guest, groups of guests, and schools within earshot with a warm welcome

Communicate ticket prices accurately

Follow the Find a Way to Their Heart service program with visitors, coworkers, and vendors

Ensure group leaders are guided efficiently

Document group and school group’s activities in numerical order on the check off sheet

Command attention and take the lead with group leaders and teachers

Explain and start exhibits as needed

Ensure exhibits are clean and working

Report to management in the instance an exhibit is having an issue

Obtain and share accurate farm knowledge with guests and co-workers

Complete daily operational checklist in area of responsibility

Complete daily cleaning checklist in area of responsibility

Solve problems as they occur

Work in a fast-paced environment paying attention to each guest and remembering which attractions they experienced and which ones they have yet to experience

Professionally, politely, and positively communicate to guests and co-workers

Manage time effectively and adapt quickly to changing priorities

Follow written and verbal instructions from company operating procedures and/or management

Stay organized in manner, with materials, and company property

Stay in constant communication with other departments informing them of guests’ activities and their desires

Multitask and anticipate the needs of guests

Communicate departmental improvement ideas to management

Find projects to work on during idle times

All other duties as assigned

Position Requirements:

Effective listening and communication skills

Demonstrated integrity and ethical standards

Moderate technical expertise and knowledge of company products and equipment

Problem solving abilities

Comfortable with a fast-paced environment

Professional, outgoing, and polite demeanor and appearance

Able to handle a moderate activity level and maneuver quickly

Manages time effectively and adapts quickly to changing priorities

Must be comfortable with heights

Able to multitask

Able to perform basic math problems

Team player who works productively with wide ranges of people

Able to think and work independently with some directions

Capable of following written instructions and documented procedures

Good organizational skills

Complete projects in a timely manner with no procrastination